Laquisha Missick
Providenciales,Providenciales
Summary
Highly motivated individual seeking an opportunity to aid the advancement of the organization and make a positive contribution to my country.
As an accomplished and dedicated professional with a diverse skill set and proven record of success, I am well-prepared to meet and exceed your expectations. Confident I will quickly prove myself as a vital member of your team, I have enclosed my CV for your review. I am an individual that has great hospitality skills and I am a very diligent determined worker with proven strengths such as: the ability to work independently with little supervision, honest and trustworthy, very reliable, I am also confidential, works well under pressure and can deal with and complete specific and customized orders. I have a great interpersonal skill, just to name a few of my qualifications. I developed these skills through my interest in success. Equipped with more than progressive years of highly transferrable experience, I am ready to hit the ground running within your organization. I know what it takes to navigate challenges, overcome obstacles, and deliver results in key areas, including HR, Learning & Development, and Customer Service Management. If given the opportunity, I will assist in contributing significant value to your organization’s success, I will also leverage my extensive background to drive the achievement of your ambitious goals. Thanks in advance for taking the time to review my resume. Kind Regards, Laquisha Missick
Overview
9
9
years of professional experience
1
1
Certification
Work History
911 Operator
Royal Turks and Caicos Islands Police Force
11.2020 - Current
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Provided life-saving assistance through timely delivery of pre-arrival instructions to callers in medical emergencies.
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
- Read system maps and caller information, and documented details in system.
- Automated document flow by ensuring logbooks and fire, accident and emergency reports were maintained with 100% accuracy.
- Maintained accurate records of all emergency calls, ensuring proper documentation for future reference and analysis.
- Maintained a calm, professional demeanor in high-stress situations, providing reassurance to callers while efficiently addressing their needs.
Airport Representative (Front Office)
Beaches Turks and Caicos
04.2017 - 12.2020
- Welcomed each new arrival pleasantly and confirmed reservations and identification
- Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel
- Protected guest valuables with main safe or in individual boxes to maximize security
- Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment
- Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
Salesclerk
Hair Boss Boutique
07.2015 - 01.2017
- Managed wide-ranging daily concerns, including resolving pricing issues, removing damaged products and placing special orders for customers
- Performed inventory control, such as counting and stocking merchandise
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth
- Listened to customer needs and desires to identify and recommend optimal products.
Kids Camp Counselor
Beaches Turks and Caicos
06.2015 - 08.2015
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers
- Enhanced activity strategies to help users of different ability levels engage in activities
- Coordinated and led activities for both small and large groups
- Resolved conflicts that arose between campers
- Planned activities schedule for assigned group and facilitated smooth transitions to ensure on-time arrival.
Education
High School Diploma -
Clement Howell High School
Blue Hills, Providenciales07.2015
Skills
- Able to handle several situations at once with confidence
- Excellent customer service and people skills
- Highly trainable, quick learner
- Ambitious and Hardworking, Committed to excellence
- Willing to work extra hours
- Friendly
- Computer literate
- Great communication skills
Certification
- Executive Assistant Skills
- First Aid/ CPR Certified
- Certified Public Safety Telecommunicator
- Certified Emergency Medical Dispatcher
- Certified Fire Service Communications
Location
Providenciales, Turks and Caicos Islands
Personal Information
Title: Human Resource Manager
References
- Rosebell Gibson-Selver, Selver’s Air Conditioning, (649)432.3839
- Mackenly Forbes, Supervisor (Beaches TCI), (649)243.8950
- Mrs. Michelle Parker, Manager (Beaches TCI), (649)3482547
Timeline
911 Operator
Royal Turks and Caicos Islands Police Force
11.2020 - Current
Airport Representative (Front Office)
Beaches Turks and Caicos
04.2017 - 12.2020
Salesclerk
Hair Boss Boutique
07.2015 - 01.2017
Kids Camp Counselor
Beaches Turks and Caicos
06.2015 - 08.2015
High School Diploma -
Clement Howell High School
- Executive Assistant Skills
- First Aid/ CPR Certified
- Certified Public Safety Telecommunicator
- Certified Emergency Medical Dispatcher
- Certified Fire Service Communications
Similar Profiles
Jonald BelziJonald Belzi
Police Acting Sergeant at Royal Turks and Caicos Islands Police ForcePolice Acting Sergeant at Royal Turks and Caicos Islands Police Force
Jessica SimonJessica Simon
Administrative Assistant Officer at Royal Turks And Caicos Islands Police ForceAdministrative Assistant Officer at Royal Turks And Caicos Islands Police Force
Joseph JeanJoseph Jean
Police Sergeant at Royal Turks and Caicos Islands Police ForcePolice Sergeant at Royal Turks and Caicos Islands Police Force