William Alexander Carderon
Ambergris Cay,Turks And Caicos Islands
Summary
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge of hospitality appropriately. Tech-savvy hospitality professional accomplished in running properties with latest strategies and successful approaches for reaching customers. Record of keeping property full and operating profitably. Seeks out opportunities to enhance business profile and build long-term customer loyalty.
Overview
12
12
years of professional experience
Work History
Butler
Ambergris Cay
Amber Gris Cay Private Island., Turks &Caicos
10.2023 - Current
- Ensured smooth functioning of the villa by supervising and coordinating daily operations.
- Coordinated with housekeeping staff, maintenance personnel, and other departments to ensure a high standard of service delivery.
- Monitored budgeting activities for all departments in the villa.
- Resolved customer complaints promptly and professionally.
- Maintained updated records of inventory items used in the villa's operations such as food supplies, cleaning materials.
- Inspected hotel rooms and public spaces to determine cleanliness and need for room updates.
- Negotiated contracts with vendors and suppliers, securing cost-effective services and products.
- Implemented energy-saving initiatives to reduce operational costs and promote sustainability.
- Managed budgeting and financial planning, including cost control measures to maximize profitability.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
Island Host (Butler service)
Ambergris Cay Private Island
10.2021 - Current
- Company Overview: Ambergris Cay is a private island located in the Turks and Caicos Islands, with a private airport boasting the longest runway in the Caribbean and Private Marina making it the best hotel in the Turks and Caicos islands according to TripAdvisor
- Unpacking and Packing Guest Luggage
- Coordinate with Engineering for Any Requirements Maintenance in the Villa
- Checking-in and Checking-out
- Makes regular checks to ensure the equipment is functioning
- Ability to prepare Suite and Villas
- Organize the logistics Housekeeping and Maintenance in the Villa
- Serve Room services to the villas
- Book and Organize Excursions: Fishing, Snorkel, Picnic and sunset
- Organize private and Romantic dinner
- Decorate the Villa for especially package, Honeymooners, Anniversary, Birthday
- Ambergris Cay is a private island located in the Turks and Caicos Islands, with a private airport boasting the longest runway in the Caribbean and Private Marina making it the best hotel in the Turks and Caicos islands according to TripAdvisor
Butler
Paradisus Palma Real ( Melia)
02.2018 - 02.2019
- Verify rooms, Before Arrival
- Prepare bathtubs, and decorate their rooms on special occasions
- Book all excursions at the hotel for guest
- Organize restaurant reservations
- Room services
Butler
Sanctuary Cap Cana
12.2014 - 10.2016
- Organize the villas for arrivals
- Coordinate the housekeeping logistics for arrivals
- Arrange the guests' minibar prior to arrivals based on the information obtained through emails regarding their preferences
- Handle restaurant reservations, excursions, and evening activities bookings
- Ensure the housekeeping cleanliness meets the company's standards
Butler
Secrets Royal beach
11.2012 - 02.2014
- Very the rooms clean up and Hotel Standars before Arrival
- Receive customers and bring them to the room after arrival
- Give in formation and tour in the hotel golf cart around
- Bring their rooms, room services
- Prepare bathtubs, and decorate their rooms on special occasions
- Book all excursions at the hotel for guest
- Organize restaurant reservations
Butler
Breathless Punta Cana
04.2014 - 01.2014
- Verify rooms, Before Arrival
- Prepare bathtubs, and decorate their rooms on special occasions
- Book all excursions at the hotel for guest
- Organize restaurant reservations
- Room services
Education
HSEQ Internal Auditor Couse
International Corporation of Latin American Leader
09-2024
Auditor ISO 14001-9001-45001
International Corporation of Latin American Leader
09-2024
Associate of Arts - Diploma in HSEQ Integrated Management System
International Corporation of Latin American Leader
07-2024
Bachelor of Arts -
Grace School of Theology
01-2022
Fundamental of Hotel Distribution -
Essex Busines School
01-2019
Aairline and Tourism Agent -
Nacional Airlines School
03-2013
Butler Certificate -
Secrets Royal Beach
01-2013
High School Diploma -
Sor Anan Nolan Hing School
10-2009
Associate of Arts - TRAINING NEEDS DIAGNOSIS
Infotep
06.2020 - 12.2020
Skills
- Guest Services
- Housekeeping
- Meal Service
- Beverage Service
- Valet Services
- Concierge Duties
- Event Planning
- Inventory Management
- Personal Shopping
- Communication
- Formal Service and Etiquette
- Guest Relations Management
- Event Planning and Execution
- Local Area Knowledge
- Concierge services
- Technology Troubleshooting
- Reservation Coordination
Timeline
Butler
Ambergris Cay
10.2023 - Current
Island Host (Butler service)
Ambergris Cay Private Island
10.2021 - Current
Associate of Arts - TRAINING NEEDS DIAGNOSIS
Infotep
06.2020 - 12.2020
Butler
Paradisus Palma Real ( Melia)
02.2018 - 02.2019
Butler
Sanctuary Cap Cana
12.2014 - 10.2016
Butler
Breathless Punta Cana
04.2014 - 01.2014
Butler
Secrets Royal beach
11.2012 - 02.2014
HSEQ Internal Auditor Couse
International Corporation of Latin American Leader
Auditor ISO 14001-9001-45001
International Corporation of Latin American Leader
Associate of Arts - Diploma in HSEQ Integrated Management System
International Corporation of Latin American Leader
Bachelor of Arts -
Grace School of Theology
Fundamental of Hotel Distribution -
Essex Busines School
Aairline and Tourism Agent -
Nacional Airlines School
Butler Certificate -
Secrets Royal Beach
High School Diploma -
Sor Anan Nolan Hing School
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