Mackenson Joseph
Fort Lauderdale,Florida
Summary
Dynamic and accomplished professional with a proven track record at The Palms TCI, adept in household management and guest relations. Expertise in event planning and travel arrangements, complemented by strong interpersonal awareness and discretion. Excelled in creating welcoming environments and seamless experiences, demonstrating exceptional problem-solving and organizational skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Butler
The Palms TCI
04.2018 - 07.2024
- Maintained high standards of cleanliness and organization throughout the property, resulting in a consistently welcoming environment for residents and guests.
- Assisted with event planning and execution, ensuring successful gatherings that left lasting impressions on attendees.
- Coordinated travel arrangements for family members and guests, leading to hassle-free trips and enjoyable experiences.
- Collaborated with other household staff members to ensure cohesive operation of all domestic matters.
Van Loader
IGA Graceway Store
03.2018 - 05.2019
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
Card Dealer
Royale Casino
01.2015 - 06.2017
- Proactively identified potential security risks during gameplay, reporting suspicious activity promptly to management.
- Maximized table occupancy rates through excellent customer interaction and seamless game transitions.
- Contributed to the success of promotional events by actively promoting them to customers and assisting with implementation.
- Participated in ongoing training programs to improve skills and enhance job performance levels.
Education
No Degree - All Subjects
New Age Academy And Language Center Primary & Sec
Turks And Caicos IslandsSkills
- Etiquette knowledge
- Household Management
- Guest Relations
- Wardrobe maintenance
- Oral communication
- Discretion and Confidentiality
- Interpersonal awareness
- Cooking expertise
- Vehicle Maintenance
- Wine pairing
- Schedule setting
- Technology proficiency
- Table Setting
- Laundry Management
- Security measures
- Multilingual Communication
- Menu Planning
- Speech Clarity
- Vendor negotiation
- Travel Arrangements
- Speech Recognition
- Check in registration
- Oral comprehension
- Managing time
- Room assistance
- Personalized service
- Planning events
- Housekeeping services
- Service arrangement
- Housekeeping services management
- Local activities recommendation
- Fine Dining Service
- Guest needs anticipation
- Administrative organization
- Multitasking and Organization
- Customer Service
- Creative Thinking
- Event Planning
- Expense Management
- Relationship Building
- Clean Driving Record
- Travel administration
- Survey Taking
- Activity Planning
- Building Positive Rapport
- Display Creation
- Event Setup
- Shipping and Receiving Packages
- Strong Work Ethic
- Time Management
- Problem-Solving
- Teamwork and Collaboration
- Problem-solving abilities
- Multitasking
Certification
- First Aid Certification
Languages
English
Native language
French
Upper intermediate
B2
Creole
Advanced
C1
Timeline
Butler
The Palms TCI
04.2018 - 07.2024
Van Loader
IGA Graceway Store
03.2018 - 05.2019
Card Dealer
Royale Casino
01.2015 - 06.2017
No Degree - All Subjects
New Age Academy And Language Center Primary & Sec
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