Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Yessenia Chalas

Yessenia Chalas

The Bight,Providenciales

Summary

A highly-motivated individual with a desire to take on new challenges. Strong worth ethic, customer service, multitasking, time management abilities and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Retail Associate Coco Boutique

Rock House
Providenciales, Turks & Caicos Islands
04.2022 - 09.2023

This role involves a combination of administrative tasks such as customer service, inventory management, requiring attention to detail, organization, and strong communication skills. By efficiently handling these responsibilities, to contribute to the overall success and profitability of the boutique and cater to the customers.

Server & Cocktail Waitress

Rock House
Providenciales, Turks & Caicos Islands
05.2022 - 09.2023

This role involves a combination of customer service, teamwork, and attention to detail, all of which are essential for success in a restaurant environment and the ability to handle diverse tasks and maintain professionalism in a fast-paced setting reflects your dedication and skill in the hospitality industry and fine dinning.

Tour Guide

The Undersea Explorer
Providenciales, Turks & Caicos Islands
08.2017 - 09.2023

This role involves showcasing the beauty of the underwater world and fostering appreciation and understanding of marine life among tour participants. By combining entertainment with education, to create a memorable and enriching experience for everyone involved.

Hostess & Server

Pelican Bay Bar Restaurant
Providenciales, Turks & Caicos Islands
12.2017 - 03.2022

This role involves a combination of hospitality, customer service, and food knowledge, aimed at providing guests with an enjoyable dining experience from the moment they arrive until they leave the restaurant.

Concierge

VIP Flyers Club
Providenciales, Turks & Caicos Islands
11.2019 - 02.2022

This role involves providing personalized assistance and support to guests, helping to streamline their airport experience, and ensuring a pleasant and stress-free travel process. With attention to detail and focus on customer service to contribute to a positive and memorable experience for travelers.

Education

Business Management

Brigham Young University
Rexburg, Idaho
07-2024

Diploma - CXC

Clement Howell High School
Blue Hills, Providenciales
06.2014

GSAT Certificate - General

New Aged Academy And Language Center
Down Town, Providenciales
06.2009

Skills

  • Reliable
  • Resourceful
  • Leadership
  • Detailed-oriented
  • Effective problem solving
  • Strong Work Ethic
  • Outstanding customer service
  • Excellent multitasking
  • Operation management
  • Strong interpersonal skills

Certification

  • Human Resources Management Course
  • Operations Management Course
  • Mimic Marketing Principles certificate
  • Hospitality and Tourism Management Associates
  • Caribbean Secondary Education CXC certificate
  • LDS Business College Self-Reliance Course certificate
  • LDS Business College Business Entrepreneurship Course certificate

References

  • Tania James, Undersea Explorer Manager/Owner, 1 649 431 9453
  • Jasmine Welsh, Director of Retail & Spa at Grace Bay Club
  • Alexus Bernard, Coco Boutique Supervisor at Grace Bay Club, 1 649 346 1238
  • Chesney Rigby, Restaurant Team Leader/Supervisor at Rock House, 1 649 244 0353

Timeline

Server & Cocktail Waitress

Rock House
05.2022 - 09.2023

Retail Associate Coco Boutique

Rock House
04.2022 - 09.2023

Concierge

VIP Flyers Club
11.2019 - 02.2022

Hostess & Server

Pelican Bay Bar Restaurant
12.2017 - 03.2022

Tour Guide

The Undersea Explorer
08.2017 - 09.2023

Business Management

Brigham Young University

Diploma - CXC

Clement Howell High School

GSAT Certificate - General

New Aged Academy And Language Center
Yessenia Chalas