Wendy Hall
North Creek
Summary
Dynamic and dependable retail and customer service professional with over 15 years of experience in cash handling, sales, and store operations. Equipped with strong leadership and problem solving abilities with a willingness to learn. Take pride in being a people's person committed to improving customer satisfaction and delivering exceptional service. Truly a team player, dedicated to advancing the organizational objectives to achieve team success and positive results.
Overview
28
28
years of professional experience
Work History
Manager
Bon Ice Cream Shop
Grand Turk
01.2023 - 01.2024
- Lead daily store operations, including opening/closing procedures and cash reconciliation.
- Supervise, train, and schedule staff to maintain high service standards.
- Oversee inventory, restocking, and vendor coordination.
- Ensure a welcoming environment and resolve customer concerns promptly.
Cashier
TCI Lotto Games
Grand Turk
01.2009 - 01.2023
- Managed cash transactions with accuracy and accountability.
- Assisted customers with lottery purchases and inquiries.
- Performed daily balancing and supported general store operations.
- Maintained a friendly, professional customer experience.
Sales Clerk
Duffy Store, Grand Turk Cruise Center
Grand Turk
01.2006 - 01.2009
- Assisted international customers in a high-volume retail environment.
- Maintained product displays and supported sales goals.
- Provided product information and ensured a smooth shopping experience.
Manager
People Action Furniture Store
Grand Turk
01.2004 - 01.2005
- Oversaw store operations, sales, and customer service.
- Coordinated inventory, deliveries, and merchandising.
- Supported staff performance and customer satisfaction.
Sales Clerk
Mirka Intimidades (Clothing Store)
San Juan, Dominican Republic
01.1997 - 01.1998
Secretary
Juan Carlos Driving School
San Juan, Dominican Republic
01.1996 - 01.1997
Education
Studies in English and French
Autonomous University of Santo Domingo
01-2000
Skills
- Fluent in English and Spanish
- Customer service excellence
- Cash handling & POS systems
- Staff supervision & training
- Inventory control & store operations
- Strong communication & interpersonal skills
- Computer literacy (Microsoft Word, Excel)
Timeline
Manager
Bon Ice Cream Shop
01.2023 - 01.2024
Cashier
TCI Lotto Games
01.2009 - 01.2023
Sales Clerk
Duffy Store, Grand Turk Cruise Center
01.2006 - 01.2009
Manager
People Action Furniture Store
01.2004 - 01.2005
Sales Clerk
Mirka Intimidades (Clothing Store)
01.1997 - 01.1998
Secretary
Juan Carlos Driving School
01.1996 - 01.1997
Studies in English and French
Autonomous University of Santo Domingo