Vidline Alcius
Cockburn Town
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at Financial Services Commission. Skilled in office administration and maintaining accuracy under pressure. Excelled in fostering client relationships and implementing digital solutions, achieving significant improvements in process efficiency. Balances detail-oriented precision with swift execution, ensuring exceptional service delivery across roles.
Overview
6
6
years of professional experience
Work History
Registration Officer
Financial Services Commission
09.2023 - Current
- Enhanced data accuracy by meticulously reviewing and verifying submitted documents during the registration process.
- Developed strong relationships with department heads to facilitate smooth coordination of class scheduling and room assignments.
- Streamlined registration processes by implementing efficient digital systems and reducing paperwork.
- Improved customer satisfaction with timely and accurate registration services, addressing inquiries professionally.
Flight Attendant
InterCaribbean Airways
03.2021 - 02.2023
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Cashier
KB Home Center
11.2020 - 03.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Clerk
Abraham Agilis
06.2018 - 08.2020
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
Education
Bachelor of Arts - Social Work
Turks And Caicos Community College
Light House Road Rand Turk11.2026
Skills
- Customer Satisfaction
- Detail Oriented
- Office Administration
- Accuracy and Speed
Languages
English
Native language
French
Upper intermediate
B2
Timeline
Registration Officer
Financial Services Commission
09.2023 - Current
Flight Attendant
InterCaribbean Airways
03.2021 - 02.2023
Cashier
KB Home Center
11.2020 - 03.2021
Sales Clerk
Abraham Agilis
06.2018 - 08.2020
Bachelor of Arts - Social Work
Turks And Caicos Community College
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