Utequa Cash
Providenciales,,Turks and Caicos Islands
Summary
My main objective is to enhance every opportunity that I get as a learning experience. I am committed to learning new things in a job opportunity especially those that will help me to upgrade myself and become better. I love everything that has to do with typing long documents, organizing and helping people.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Grace Bay Medical Centre
Providenciales,Turks And Caicos
10.2023 - Current
- Answered phones promptly and directed calls appropriately.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Greeted and checked in patients, updating patient information in computer system.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Straightened up waiting room to maintain neat and organized space.
- Called patients to confirm scheduled appointments and obtain additional details.
- Entered insurance, demographics and health history into patient database.
- Took messages from patients and promptly relayed to appropriate staff.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Communicated with patients with compassion while keeping medical information private.
Concierge Agent
Red Hospitality Luxury Chaters
Providenciales, Turks And Caicos Islands
07.2023 - 10.2023
- Assisted guests with reservations for tours and transportation.
- Performed administrative duties such as filing paperwork and responding to emails.
- Developed strong relationships with external vendors to provide exceptional service experiences for guests.
- Answered guest questions regarding local area, facilities and amenities.
- Maintained guest privacy and building reputation by keeping information confidential.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Gave clear directions to local museums, restaurants and places of interest to patrons.
- Took reservations from patrons by phone or online.
- Built and maintained productive relationships with employees.
Human Resources Clerk
Beaches Resort Villages and Spa
Providenciales, Turks And Caicos Islands
03.2020 - 12.2022
- Provided administrative and clerical support to the Human Resources Department.
- Maintained employee personnel files in compliance with applicable laws and regulations.
- Assisted in recruitment efforts by scheduling interviews, conducting reference checks.
- Processed work permit and Temporary work permit applications
- Dropped off work permits and Temp permits to immigration.
- Created work ID's for 1800 employees.
- Upkeep of locker reports, final Cheque report, cheque request step 1 and cheque request step 2 reports, temporary work permit report, final cheque report, inventory report.
- kept a filing system organized within the department.
- Was responsible for processing work permits for 300 staff members at beaches.
- Assisted team members about queries about their work permits process and status.
- Email work permit receipts to team members.
- Scanned and copied work permit receipts, and work permits cards when received.
- Spelled check work permit cards.
- Updated team members information into orange.
- Applied for NIB/NHIP Clearances.
- Assisted team members with bank letters, confirmation letters and release letters.
- Issued lockers to team members.
- Assisted with Job fairs.
- Assisted with the on boarding process of job fair.
Education
High School Diploma -
Bishop Michael Eldon School
Freeport, Grand Bahama06.2010
Skills
- Maintaining Files
- Team Player
- Document Management
- Computer Literacy
- Typing
- Effective Planning
- Sorting and Labeling
- Word Processing
- Employee Onboarding
- Recruitment
- Organizing documents
- Customer services
Accomplishments
Recieved certificates:
- Stress management and prevention
- Sandals foundation sentinel award OCT 2022.
- mover and shaker certificate MAY 2022.
- Human Resources Management.
- Business Ethics
- Customer Service
Timeline
Medical Receptionist
Grace Bay Medical Centre
10.2023 - Current
Concierge Agent
Red Hospitality Luxury Chaters
07.2023 - 10.2023
Human Resources Clerk
Beaches Resort Villages and Spa
03.2020 - 12.2022
High School Diploma -
Bishop Michael Eldon School
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