Teresa Rojas Sabino
Providenciales,PLS
Summary
Professional sales management professional with strong background in driving team performance and achieving sales targets. Proven ability to lead and collaborate effectively in fast-paced environments, ensuring adaptability to changing needs.
Expertise in inventory management, customer service, and sales strategy implementation, paired with focus on fostering results-driven team culture.
Skilled in POS software and fostering teamwork, I excel in creating strategies that boost profitability and team performance. Dependable and resourceful, consistently delivering impactful results.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
7
7
years of professional experience
Work History
Sales Clerk Manager
Sip and Surf Internet Cafe
01.2022 - Current
- Streamlined checkout process, enhancing customer satisfaction and reducing wait times.
- Assisted in recruiting top talent by conducting interviews and making hiring decisions based on qualifications and cultural fit within the team dynamic.
- Collaborated with store management to develop targeted marketing campaigns for increased sales growth.
- Maintained a clean, organized store environment, promoting a positive shopping experience for customers.
- Coordinated special events such as promotional sales or holiday celebrations to drive foot traffic into the store.
- Implemented effective visual merchandising displays that attracted customer attention while showcasing key products strategically.
- Promoted teamwork among staff members through consistent communication, collaboration opportunities, and group incentives tied to performance metrics.
- Resolved customer complaints professionally and efficiently, fostering loyalty and repeat business.
- Managed inventory for optimum stock levels, reducing excess inventory costs.
- Developed budgets for staffing, inventory purchases, and marketing initiatives to maximize profitability without sacrificing quality or service levels.
- Analyzed sales data, identifying trends and opportunities for improvement in product selection and pricing.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Launched quality assurance practices for each phase of development
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Sales Assistant
Coco- Palms Bar and Bistro
09.2017 - 11.2020
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Performed cash, card, and check transactions to complete customer purchases.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Negotiated with suppliers to secure merchandise at competitive prices, improving profit margins.
- Managed inventory levels to minimize stockouts and overstock situations, ensuring optimal product availability.
- Trained new staff on sales techniques and store policies, enhancing overall team performance.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
Education
Associate of Science - Industrial Psychology
University of Dominican Republic O&M
Santo Domingo 06-2010
Skills
- Sales strategies
- Cash handling
- Marketing
- Goal oriented
- Positive attitude
- Teamwork and collaboration
- Cash register operation
- Customer service
- Processing payments
- Time management
- Problem-solving abilities
- Team collaboration
- POS software
- MS office
- Order management
Nature Walks, Reading, Meeting New People and Travel
Nature walks I find very relaxing and therapeutic. No matter how many times I walk the same place whether its the beach or a trail, there is always something interesting to see. It takes me away from the hustle and bustle of life to regroup and find a way to move forward. What it does mostly is help me with problem solving. Reading does the same in that it takes me away and into the present state which the narrator depicts. Meeting new people helps me with my general interaction and communication. I am a fluent spanish speaker however I do speak english also. Meeting and interacting with different people helps me to understand the terminology in which english words are used which in turn helps me to understand the english language better.. Traveling, I have found a new love for coming from the Dominican Republic. It opens my eyes to different cultures, food and people. The diversity of living standards surprised me initially however I have grown to appreciate more where I am from and have a more open mind to people and their cultures.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Sales Clerk Manager
Sip and Surf Internet Cafe
01.2022 - Current
Sales Assistant
Coco- Palms Bar and Bistro
09.2017 - 11.2020
Associate of Science - Industrial Psychology
University of Dominican Republic O&M
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