Takisha A. Williams

• Negotiated purchase agreements and contracts, achieving favorable terms for buyers and sellers.

• Provided expert guidance to clients throughout the buying and selling process, fostering trust and satisfaction.

• Attended industry conventions and seminars to stay updated on market trends and best practices.

• Conducted Comparative Market Analyses (CMAs) to accurately estimate property values.

• Delivered prompt, professional responses to client inquiries via phone and email, ensuring excellent service.

• Hosted residential and commercial property tours, highlighting features, benefits, and investment value.

• Successfully listed and sold a multifamily subdivision, showcasing strong marketing and sales skills.

• Responded to incoming calls, providing accurate information to potential clients and customers, ensuring excellent service.

• Managed incoming and outgoing mail, efficiently sorting, distributing, and maintaining detailed records of correspondence.

• Performed administrative tasks, including filing, scanning documents, and preparing invoices, to support daily office operations.

• Ensured office operations ran smoothly by consistently opening and closing the office on time each day.

• Processed payments and issued receipts to customers with accuracy and professionalism.

• Acted as a messenger, delivering and collecting cheques and important documents, maintaining strict confidentiality.

• Resolved customer complaints professionally, maintaining positive relationships and ensuring guest satisfaction.

• Monitored inventory levels to guarantee timely delivery of fresh ingredients, minimizing downtime.

• Developed and implemented strategies to enhance operational efficiency and improve the customer experience.

• Designed new menu items based on customer feedback, aligning offerings with market trends and preferences.

• Assisted with kitchen preparation during peak times, contributing to smooth operations and timely service.

• Managed supply orders from vendors, adhering to budget constraints while ensuring quality standards.

• Delivered exceptional customer service by proactively anticipating and addressing guest needs.