Summary
Overview
Work History
Education
Skills
Timeline
Generic

Siobhan Bowens

Providenciales

Summary

Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. A true fast learner, with amazing adaptability.

Overview

3
3
years of professional experience

Work History

Cocktail Server

The Rock House
Providenciales
12.2024 - Current
  • Performed opening, closing duties such as setting up, breaking down the bar area.
  • Coordinated with kitchen staff to ensure timely delivery of food orders.
  • Answered questions regarding drinks specials and menus items.
  • Greeted guests upon arrival and provided them with menus.
  • Adhered to all company policies regarding responsible alcohol service practices.
  • Communicated with customers to take drink orders accurately.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Received payment by cash or credit card and return change when necessary.
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Adhered to all food safety and quality regulations.

Night Auditor and GSA

Seven Stars Resort
Providenciales
09.2024 - 12.2024
  • Conducted security checks throughout the night to ensure safety of hotel premises and guests' belongings.
  • Reviewed previous day's sales figures against current day's sales report before submitting it to management team.
  • Prepared detailed audit reports at the end of each shift.
  • Resolved customer issues quickly while maintaining a high level of professionalism.
  • Provided support to housekeeping staff by preparing keys for departing guests when requested.
  • Inspected alarm systems daily for proper operation and troubleshot any problems encountered during inspection process.
  • Reported any discrepancies immediately upon discovering them.
  • Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
  • Greeted arriving guests and checked them in to their rooms.
  • Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.

Operations Assistant

Been's Global Ltd.
Providenciales
04.2024 - 12.2024
  • Maintained accurate records of financial transactions related to operations activities.
  • Worked closely with other departments such as sales, marketing, finance, to ensure smooth operations.
  • Participated in team meetings to provide feedback on operational issues and solutions.
  • Reviewed and updated existing operational policies and procedures regularly.
  • Assisted in developing and implementing operational strategies to ensure efficient operations.
  • Organized and maintained records of daily transactions and other operational data.

Office Assistant

Stanbrook Prudhoe
Providenciales
07.2022 - 03.2024
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Assisted in the development and implementation of office policies and procedures.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Managed inventory of office supplies and placed orders when needed.
  • Assisted with special projects as needed by researching information on the internet or through other sources.
  • Greeted visitors in a professional manner and provided assistance when necessary.
  • Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Provided administrative support to multiple departments as needed.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Provided customer service, addressing inquiries and resolving issues promptly.
  • Maintained confidentiality of sensitive information and documents.

Education

Property Management Certification -

IAP Career Collage
08-2024

High School Diploma -

Maranatha Academy
Providenciales
06-2022

Skills

  • Property management
  • Financial analysis
  • Customer service
  • Team collaboration
  • Data entry
  • Safety compliance
  • Attention to detail
  • Conflict resolution

Timeline

Cocktail Server

The Rock House
12.2024 - Current

Night Auditor and GSA

Seven Stars Resort
09.2024 - 12.2024

Operations Assistant

Been's Global Ltd.
04.2024 - 12.2024

Office Assistant

Stanbrook Prudhoe
07.2022 - 03.2024

Property Management Certification -

IAP Career Collage

High School Diploma -

Maranatha Academy

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Siobhan Bowens