Simone Rowe
Jamaica
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Department Correctional Services
01.2021 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Volunteered to help with special projects of varying degrees of complexity.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Liaised between clients and vendors and maintained effective lines of communication.
Prison Officer
Her Majesty Prison
03.2019 - Current
- Enhanced inmate rehabilitation by implementing educational and vocational programs.
- Reduced recidivism rates through effective communication, conflict resolution, and counseling techniques.
- Ensured prison security by conducting regular cell searches and maintaining strict adherence to safety protocols.
- Maintained order within the facility by enforcing rules, regulations, and disciplinary actions consistently.
- Built trust among inmates through respectful interactions, helping to reduce tensions within the facility.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Supervised inmates during meals, recreation and other activities.
- Documented inmate behavior and activities in logbooks.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Coordinated with other law enforcement personnel to exchange information.
Correctional Officer
Department Correctional Services
09.2014 - 03.2019
- Conducted security checks of inmates and living areas.
- Supervised inmates during meals, recreation and other activities.
- Responded to emergency situations and de-escalated hostile confrontations.
- Enforced rules and regulations to maintain order among inmates.
- Prepared reports to document incidents and violations.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Provided assistance and guidance to inmates regarding daily activities.
- Assisted in intake and release of inmates.
- Coordinated with other law enforcement personnel to exchange information.
- Restrained juvenile inmates when disturbances required physical intervention.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Searched building and grounds, living quarters, and work areas for contraband.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Conducted routine and emergency head counts.
- Observed behavior of residents individually and in groups.
- Inspected work sites and crew trucks for contraband, cleanliness, and safety.
- Completed intake paperwork, fingerprints, and searches.
Bookkeeping Clerk
Bogues Brothers Industries Limited
03.2009 - 06.2014
- Enhanced the accuracy of financial records by diligently maintaining and updating bookkeeping spreadsheets.
- Streamlined financial processes by implementing efficient bookkeeping systems for timely data entry and report generation.
- Reduced errors in financial reporting with thorough reconciliation of accounts, invoices, and expenses.
- Supported business growth by providing accurate and up-to-date financial information to management.
- Ensured compliance with tax regulations by accurately recording and filing necessary documents on time.
- Maintained confidentiality of sensitive financial data, adhering to company policies and industry best practices.
- Collaborated with the accounting team to ensure accurate month-end closings and reconciliations were completed on time.
- Provided excellent customer service when resolving vendor inquiries or discrepancies related to invoices or payments.
- Assisted with year-end closing procedures, ensuring all adjustments were recorded accurately before finalizing annual financial statements.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Used accounting software to prepare weekly and monthly financial reports.
- Verified items billed against items ordered and reconciled differences through follow-up with vendor.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Handled day-to-day accounting processes to drive financial accuracy.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Matched purchase orders with invoices and recorded necessary information.
- Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
Education
Professional Development - Supervisory Management 1
University of West Indies - Open Campus
Turks And Caicos Islands06.2023
Bachelor of Science - Human Resources Management
University of West Indies
Jamaica09.2017
Associate of Science - Business Management
Excelsior Community College
Kingston Jamaica09.2006
Skills
- Data Entry
- Quality Assurance
- Minute Taking
- Appointment Scheduling
- Spreadsheet Management
- Office Administration
- Invoice Processing
- Bookkeeping
- Administrative Support
- Excel Spreadsheets
- Deadline-Oriented
- Database Entry
- Quickbooks
- Human Resources Management (HRM)
- Accounting Support
Accomplishments
- Recognized by Superintendent for expedient and effective service in budgeting closing for year 2022.
Timeline
Administrative Assistant
Department Correctional Services
01.2021 - Current
Prison Officer
Her Majesty Prison
03.2019 - Current
Correctional Officer
Department Correctional Services
09.2014 - 03.2019
Bookkeeping Clerk
Bogues Brothers Industries Limited
03.2009 - 06.2014
Professional Development - Supervisory Management 1
University of West Indies - Open Campus
Bachelor of Science - Human Resources Management
University of West Indies
Associate of Science - Business Management
Excelsior Community College
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