NOLLIESHA GORDON
Barrouallie,St Vincent and Grenadines
Summary
Dedicated professional with a strong foundation in customer service, communication, and organisation. Demonstrates exceptional adaptability and teamwork skills, ensuring effective collaboration in dynamic environments. Committed to leveraging these competencies to enhance customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
2019
2019
years of post-secondary education
Work history
Entertainer
Sandals St. Vincent/Buccament Bay Resort Management
Buccament, St Vincent and the Grenadines
12.2024 - 12.2025
- Delivered nightly singing and dancing performances to engage guests
- Coordinated artisan classes and managed musical requests, including singing with the musical team as the primary vocalist
- Engage with guests daily to meet their needs.
- Received positive feedback due to exceptional talent displayed during events.
- Stayed up-to-date on trending entertainment genres to keep acts relevant and appealing.
- Collaborated with other performers to synchronise acts, enhancing overall show quality.
Office Assistant (Part-Time)
Medium Electricals
10.2024 - 11.2024
- Maintained files, prepared invoices and cheques
- Managed calls, computer tasks, and handled passport photo printing
- Strengthened office operations with diligent maintenance of supply inventory.
- Performed general administrative tasks such as photocopying, faxing and mailing; ensured smooth day-to-day functioning of the office.
Room Attendant/Chef Assistant (Temporary)
Gumbo Limbo
09.2024 - 11.2024
- Maintained room cleanliness
- Assisted in kitchen operations as needed
Tour Guide (Seasonal)
Love The Grenadines Tours
11.2023 - 11.2024
- Led excursions, presented tour information, and ensured guests' safety
Cashier/Store Clerk (Temporary)
Ace Hardware
07.2024 - 09.2024
- Handled cash, provided customer service, and managed checkout operations
Customer Service Agent
Clear Harbour
05.2022 - 11.2022
- Provided product information, processed orders, and resolved issues
- Took ownership of customer concerns, ensured comprehensive resolution efforts were made.
- Handled difficult situations calmly, delivered positive outcomes under pressure.
Education
CSEC Examination - Mathematics, English, Social Studies, Office Administration, Principles of Business, Principles of Accounting, Electronic Document Preparation and Management
Barrouallie Secondary School
Barrouallie07.2018
Skills
- Customer Service
- Communication
- Organization
- Adaptability
- Teamwork
References
- Patrice, Kydd, Supervisor, 1 (784) 495-2011, Gumbo Limbo
- Demion, Mctair, Lecturer, 1 (784) 455-1800, One News SVG
Timeline
Entertainer
Sandals St. Vincent/Buccament Bay Resort Management
12.2024 - 12.2025
Office Assistant (Part-Time)
Medium Electricals
10.2024 - 11.2024
Room Attendant/Chef Assistant (Temporary)
Gumbo Limbo
09.2024 - 11.2024
Cashier/Store Clerk (Temporary)
Ace Hardware
07.2024 - 09.2024
Tour Guide (Seasonal)
Love The Grenadines Tours
11.2023 - 11.2024
Customer Service Agent
Clear Harbour
05.2022 - 11.2022
CSEC Examination - Mathematics, English, Social Studies, Office Administration, Principles of Business, Principles of Accounting, Electronic Document Preparation and Management
Barrouallie Secondary School