Nathalie Jean-baptiste
Turks And Caicos
Summary
Driven to deliver exceptional results, I leveraged problem-solving and customer engagement skills at Flamingo Pharmacy to enhance service delivery and drive revenue growth. My experience includes developing effective marketing strategies and managing high-pressure situations at Beaches Turks & Caicos Resort, showcasing my multitasking abilities and customer service excellence.
Overview
4
4
years of professional experience
Work History
Pharmacy Supervisor
Flamingo Pharmacy
08.2020 - Current
- Daily Sales Accounting
- Ordered all pharmacy supplies and kept check on inventory levels.
- Collaborated with store manager to maintain daily operations.
- Developed policies and procedures for effective pharmacy management.
- Increased revenue growth by developing effective marketing strategies targeting new patients and expanding services offered.
Restaurant Hostess
Beaches Turks & Caicos Resort Villages & Spa
05.2021 - 12.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Education
High School Diploma -
Clement Howell High
Blue Hills, Providenciales 06.2016
Skills
- Customer Engagement
- Phone Etiquette
- Typing Speed
- Problem-Solving
- Customer Service
Timeline
Restaurant Hostess
Beaches Turks & Caicos Resort Villages & Spa
05.2021 - 12.2022
Pharmacy Supervisor
Flamingo Pharmacy
08.2020 - Current
High School Diploma -
Clement Howell High
Similar Profiles
Seth VillacortaSeth Villacorta
Volunteer at Flamingo GardensVolunteer at Flamingo Gardens
Nathan GarciaNathan Garcia
Opperations Manager at Flamingo WeldingOpperations Manager at Flamingo Welding
Vruti GudhkaVruti Gudhka
Inventory & ERP Manager at Flamingo EstateInventory & ERP Manager at Flamingo Estate