Nageshwar Singh
Providenciales,Turks And Caicos Islands
Summary
Dynamic food and beverage professional with extensive experience in luxury hospitality, including roles with The Ritz Carlton,Salterra Resort & Spa and The Loren.Proven expertise in Pre-Opening operations and delivering Forbes Travel Guide service standards.Recognized for leadership as a Lead Server,strong guest relations,and the ability to create exceptional, personalized guest experiences in high-end environments.
Overview
12
12
years of professional experience
Work History
Lead Server
CAMP by THE LOREN (Pre-Opening)
Providenciales, Turks and Caicos Islands
03.2026 - Current
- Lead Server for the Pre-opening team, contributing to the successful launch of a Luxury beachfront concept under The Loren at pink Beach.
- Demonstrated exceptional guest service and luxury hospitality standards through personal example.
- Led a team of servers to enhance dining service efficiency.
- Coordinated with Restaurant Manager to optimize daily operations.
- Supported Food & Beverage Captains in supervising staff and coordinating floor activities.
- Trained new staff on menu knowledge and customer service standards.
- Managed dining room setup and maintained cleanliness throughout shifts.
- Coordinated with kitchen staff to ensure timely food delivery
- Greeted guests warmly, delivered beverage orders, and provided menu recommendations.
Food and Beverage Server
Salterra A Luxury Collection (Pre-Opening)
South Caicos, Turks&Caicos Islands
01.2025 - 01.2026
- Pre-Opening Contributions. Helped establish service procedures, ensuring a seamless guest experience from day one.
- Collaborated with management to establish beachside food and beverage presentation standards, enhancing guest experience.
- Assisted in the pre-opening setup and launch of pool and beach service operations for a brand-new luxury resort.
- Managed high-volume orders while maintaining a relaxed and welcoming atmosphere.
- Managed truck deliveries and logistics while assisting with private cabana service to provide exclusive attention to guests.
- Trained new staff on luxury hospitality services and brand standards, ensuring adherence to high service quality.
- Working in multiple departments during pre-opening, ensuring smooth operations across the pool, beach, bar, and restaurant areas.
- Recently completed Forbes Travel Guide training, multiple Marriott brand standards trainings, food safety training, and TIPS trainings.
Food & Beverage Server
VIVO Cafe Restaurant
West Bay, Grand Cayman Islands
02.2024 - 09.2024
- Shared menu knowledge to effectively assist guests with questions and special requests.
- Checked on tables to ensure guest satisfaction, anticipated additional needs and happily fulfilled additional requests.
- Demonstrated safe food handling standards at all times.
- Stocked up drinks and bar snacks ahead of shift to meet demands of peak business hours.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Cleaned and set tables quickly to minimise time between reservations.
- Provided efficient food and drinks service for high levels of customer satisfaction.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
- Applied expertise to pour, mix and serve wide variety of drinks in line with customer's expectations.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
- Created drinks according to exact customer requests and preferences.
Food & Beverage Server
The Ritz-Carlton
Grand Cayman Islands
04.2022 - 02.2024
- Received Forbes Travel Guide training, food safety training, and multiple Marriott online trainings, and bartender training. Developed strong skills as both a server and a bartender, allowing me to work efficiently on the floor and support the bar whenever needed.
- Working in a high-volume pool and beach restaurant serving up to 1,500 covers per day has made me mentally and physically strong, allowing me to handle pressure, heat, and challenging situations with confidence and professionalism.
- Present the menu, describe the menu items, and make personal recommendations in order to create a wonderful dining experience for the guests.
- Deliver food and beverage orders in a timely manner.
- Revisit the guest table throughout the meal service to ensure satisfaction.
- Handle complaints and concerns from guests.
- Present a physical and accurate check to the guest, and process the payment.
- Thank the guest, and give a fond farewell.
- Maintain the cleanliness of work and guest areas by clearing tables and trays in the restaurant.
- Complete closing duties, including restocking items, turning off lights, etc.
- Follow proper closing procedures, cleaning and stocking work stations, folding napkins, and cleaning and setting tables.
- Complete end-of-shift paperwork, and get checked out by the supervisor.
Barista
Starbucks (Pre-Opening)
Grand Cayman, Cayman Islands
03.2019 - 03.2022
- Part of the pre-opening team for Starbucks in Grand Cayman. Completed 40 days of barista training with Starbucks in Jamaica and achieved Coffee Master Certification.
- Prepared coffee and tea beverages for customers, and ensured that they were satisfied.
- Recommend the coffeehouse's products to customers.
- Clean and maintain the store as needed.
- Ensure food safety procedures are followed at all times.
- Cash handling and accurately recording customer order information.
- Resolve customer complaints quickly and efficiently as they arise.
- Train new colleagues according to brand standards when required.
Cook
Kuboh Bar & Grill
Grand Cayman
01.2018 - 03.2022
- Ensures the preparation station and the kitchen is setup and stocked.
- Prepare simple components of each dish on the menu by chopping vegetables, cutting meat and preparing sauces.
- Report to the Executive Chef and follow instructions as given.
- Ensure food preparation and storage areas meet health and safety standards.
- Clean prep areas and take care of leftovers.
- Stock inventory and supplies.
- Cook menu items with the support of kitchen staff.
Line Cook
Mocha Cafe and Bar
New Delhi
05.2016 - 12.2017
- Sets up and stocks food items and other necessary supplies.
- Prepares food items by cutting, chopping, mixing and preparing sauces.
- Cooks food items by grilling, frying, sautéing and other cooking methods to specified recipes and standards.
- Maintain cleanliness and complies with food sanitation requirements.
- Cleans and sanitizes cooking surfaces at the end of the shift.
- Performs inventory checks and completes food storage logs.
Crew Member & Team Leader
McDonalds
New Delhi
04.2014 - 05.2016
- Operating cash register.
- Cooking BigMacs and other menu items.
- Cleaning the restaurant.
- Assisting guests and ensure guest satisfaction at all times.
Education
BSc - Hotel Management
National Council for Hotel Management & Catering Technology
India06-2014
10+2 -
Himachal Pradesh Board of School Education
India01-2011
Skills
- Food service
- Beverage service
- Cocktail service
- Wine pairing
- Service excellence
- Guest services
- Food safety
- Sanitation practices
- POS operations
- Inventory management
- Stock management
- Restaurant openings
- Sales strategies
Accomplishments
- Employee of the Year 2015 - McDonald's, New Delhi
- Twice voted Employee of the Month in 2016 and 2017 - Mocha Cafe and Bar, New Delhi
- Twice voted Employee of the Month in 2020 and 2021 - Starbucks, Cayman Islands
- Operational Excellence Award 2021 - Starbucks, Cayman Islands
Community Services
- Active participant of Red Cross, Cayman Islands
- Starbucks - beach clean up leader
- Kudumb Shree, an organisation to empower women in rural villages (India)
REFERENCES
- Mr. Asanka Wanigabadu
- Restaurant manager
- Salterra, a Luxury Collection, Turks and Caicos Islands
- asanka.wanigabadu@salterra.com
- +1649 4435179
- Mr. Cristiano José D Silva
- Restaurant manager
- Salterra, a Luxury Collection, Turks and Caicos Islands
- Cristiano.dasilva@salterra.com
- +1649 443 4999
- MR. Tarun Hardwaria
- Restaurant manager
- The Ritz-Carlton Grand Cayman Islands
- tarunhardwaria@yahoo.in
- +1345 321 3155
- Mr. Anoop Jayaprakash
- General manager, Le Soleil d'Or, Cayman Brac
- anoop.jayaprakash@gmx.ch
Languages
- English
- Hindi
Projects
Pre-Opening Camp by The Loren Turks and Caicos,Part of Pre-Opening team for the Luxury Collection resort Salterra, Turks and Caicos. Assisted in the opening of St. June restaurant at The Ritz-Carlton, Grand Cayman.Pre-Opening team of Starbucks Cayman Islands. Trained at Starbucks, Jamaica.
Timeline
Lead Server
CAMP by THE LOREN (Pre-Opening)
03.2026 - Current
Food and Beverage Server
Salterra A Luxury Collection (Pre-Opening)
01.2025 - 01.2026
Food & Beverage Server
VIVO Cafe Restaurant
02.2024 - 09.2024
Food & Beverage Server
The Ritz-Carlton
04.2022 - 02.2024
Barista
Starbucks (Pre-Opening)
03.2019 - 03.2022
Cook
Kuboh Bar & Grill
01.2018 - 03.2022
Line Cook
Mocha Cafe and Bar
05.2016 - 12.2017
Crew Member & Team Leader
McDonalds
04.2014 - 05.2016
BSc - Hotel Management
National Council for Hotel Management & Catering Technology
10+2 -
Himachal Pradesh Board of School Education