Monette. A. Collymore
Providenciales,Turks & Caicos Islands
Summary
Senior Project Coordinator with over four years of successful experience in project management and coordination. Recognized consistently for performance excellence and contributions to success in renewable energy and utility industry. Strengths in planning and problem solving backed by training in PMP ( Project Management Certification).
Multi-talented Health and Safety Professional consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Project Coordinator
FortisTCI
Providenciales, Turks & Caicos Islands
04.2016 - Current
- Created project tracking database to provide central repository for all progress and fault monitoring efforts.
- Communicated mid-project changes to vendors ,clients and internal team, including variables such as aesthetic requirements, material choices and tolerance changes.
- Managed full-cycle project development execution, maintaining strict quality control parameters throughout.
- Handled risk management and change management duties on projects with active liability concerns.
- Created project roadmaps for staff, defining specific milestones and timelines to encourage timely project completion.
- Analyzed project costs to confirm positive return on investment (ROI) for new proposals.
- Authored detailed reports outlining renewable energy project feasibility, and performance information.
- Ensured compliance with Service Level Agreements (SLAs) across entire project.
- Oversaw multiple simultaneous projects, maintaining high levels of quality and producing successful and on time project completion.
- Managed brand identity, ensuring all renewable energy communications aligned with marketing and public relations priorities.
- Gathered project data and input details into Microsoft Excel.
- Organized meetings and gathered support materials.
- Coordinated with finance department to deliver timely billing for milestone events during project development.
- Served as primary conflict resolution official, mitigating intra-team and inter-team issues with predetermined mediation protocols.
- Published weekly and monthly progress reports, updating senior leadership and stakeholders on overall project development.
- Managed all administrative and logistical functions for all renewable energy projects.
- Retrieved material and services quotes from vendors for ongoing and proposed projects.
- Administered weekly project management meetings to align support staff priorities with management goals.
- Managed all administrative and logistical functions for renewable projects.
Senior Environmental Health & Safety Manager
Beaches Turks & Caicos Resort
Providenciales, Turks & Caicos Islands
02.2011 - 02.2016
- Produced written manuals relevant to EHS policies and regulations.
- Designed and implemented a successful Occupational Safety and Health Management System for Beaches Turks and Caicos.
- Performed workplace inspections.
- Prepared the property for and assisted with various audits ( Engineering, insurance, risk, legal, etc) •Prepared departmental budgets.
- Prepared monthly and annual reporting for our regional EHS offices •Facilitated and promoted an active community projects and CSR program for Beaches Resort.
- Prepared and assisted with departmental risk assessments, and business continuation plans •Administered, facilitated and prepared training manuals.
- Chaired safety committee.
- Use appropriate legal frameworks to ensure resort designs are safe and environmentally responsible.
- Incorporate appropriate safety and health considerations into daily job duties and business decisions.
- Ensure staff are operating and maintaining equipment, facilities and processes in a safe manner.
- Prepare and participate in training and education programs to manage health and safety risks, both on and off the job.
- Communicate with management and coworkers about working conditions perceived to be unsafe or hazardous and, as appropriate, shut down any operation that is operating in an unsafe condition.
- Respond to environmental, health or safety concerns raised by fellow employees, resort guests or contractors associated with our operations or products.
- Prevent pollution at the source wherever and whenever possible.
- Develop and implement operating standards that will have minimum effect on the environment.
- Conserve natural resources through the use of reclamation and other appropriate methods.
- Work to improve energy efficiency in existing operations and in new equipment and facilities.
- Implemented various safety programs ( HACCP, fire safety, first aid etc)to increase public education in workplace safety and share newly developed research findings.
- Resolved safety problems, improved operations and provided exceptional client support.
- Drove operational improvements which resulted in savings and improved profit margins.
Events & Weddings Manager
The Regent Palms
Providenciales, Turks & Caicos Islands
05.2010 - 01.2011
- Negotiate, planned and coordinated contract details for large events and functions at the resort.
- Developed, coordinated and supervised all resort events and functions.
- Coordinate Guests and Special Groups arrivals and departures.
- Liaise with vendors and service providers to effectively coordinate functions and events.
- Resolve and dealt with guests’ enquiries and requests.
- Supervised and managed a team of fifteen employees.
- Maintain and effectively control departmental budget.
- Developed and marketed special functions to prospective clientele.
- Supported events execution and venue set up and tear down.
- Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
- Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Attended bridal industry events to promote services and build relationships with prospective vendors.
- Contacted vendors, venue and stakeholders as directed and in professional manner.
- Participated in planning meetings, including distributing agenda and taking minutes.
- Contributed to social media outreach initiatives, including content development and management.
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
- Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.
- Recommended workflow and budget improvements, resulting in 15% savings per event.
- Fostered relationships with local and national wedding suppliers to obtain best price, quality, and delivery of products.
- Ensured smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up.
Research Project Trainee
University Student- University Of Tampa
Providenciales, Turks & Caicos Islands
04.2008 - 04.2009
- Data Sampling of Dry Broadleaf Evergreen Forest-Formation in the Turks and Caicos Islands.
- Wrote proposal for grant to study diversity and structure of DBEF-F (coppice) found in Turks and Caicos Islands to species of trees found in Bahamas and Florida.
- Received funding from Department of Environmental and Coastal Resources.
- Wrote policy for conservation of Mangroves in Turks and Caicos Islands.
- Experience in Public Policy.
- Wrote white paper on conservation technologies at Beaches Resort
- Followed best practices and scientific protocol to reach defensible conclusions based on solid evidence.
- Analyzed data to determine which theory to select for further research.
- Recorded data from research to allow for accurate analysis.
- Conducted and evaluated research using cutting edge technology, including GIS mapping tools .
- Upheld all university and regulatory requirements for documentation of findings.
- Maintained high levels of confidentiality to protect data quality and project research.
- Evaluated factors such as beliefs, languages and resource management practices to draw conclusions about historical cultures.
- Validated incoming data to check information accuracy and integrity while independently locating and correcting concerns.
- Organized paperwork, including participant-informed consent waivers and research scope documentation.
- Leveraged highly effective communication and active listening skills to work effectively scientists of diverse backgrounds and accomplish common research goals.
- Collected and recorded data at various field sites for later assessment and data analysis.
- Helped team meet regulatory requirements by coordinating documentation and filings.
- Compiled and collected over 150 local flora and fauna , recorded findings in Microsoft Excel and reported them to supervisors.
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
Small Business Consultant - Travel & Tourism
Tropical Adventures
Providenciales, Turks & Caicos Islands
01.2001 - 10.2005
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Developed process improvements and long-term business strategies through analysis of customer feedback.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Supervised payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Communicated benefits and information regarding international travel insurance with clients and obtained best rates, increasing repeat business 25%.
- Responded to clients' questions, issues and complaints and implemented appropriate solutions.
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Led a small team of 4 in delivery of event planning projects.
Education
Bachelor of Science - Environmental Science
The University Of Tampa
Masters - Occupational Health and Safety
University Of Turin & International Labor Organization
Turin Italy03.2017
Skills
- Human resources development
- Understanding of human resources
- Human resources processes
- Human resource laws
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 8 staff members.
- Documented and resolved major outbreak at Beaches Resort which led to business continuation.
- Collaborated with team of 8 in the development of renewable energy program at FortisTCI.
Affiliations
- Toastmasters
- Project Management Institute
Certification
- First Aid/CPR Certified
- ServSafe
- Project Management Professional (PMP)
Timeline
Senior Project Coordinator
FortisTCI
04.2016 - Current
Senior Environmental Health & Safety Manager
Beaches Turks & Caicos Resort
02.2011 - 02.2016
Events & Weddings Manager
The Regent Palms
05.2010 - 01.2011
Research Project Trainee
University Student- University Of Tampa
04.2008 - 04.2009
Small Business Consultant - Travel & Tourism
Tropical Adventures
01.2001 - 10.2005
Bachelor of Science - Environmental Science
The University Of Tampa
Masters - Occupational Health and Safety
University Of Turin & International Labor Organization
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