Monalisa Missick
Five Cays
Summary
I am a selft-motivated individual who possess good effective communication skills, and pleasant attitude towards work. My experiences over the years in my role as a Human Resources Administrator as given me the opportunity to be apart of the Beaches Turks & Caicos Resort Villages & Spa Team. My knowledge over the years have given me the skills in work permit processing and employee engagement. I enhance team performance and streamline operations, ensuring compliance and accuracy in HR records while fostering a positive workplace culture.
Overview
21
21
years of professional experience
Work History
Human Resources Administrator
Beaches Turks & Caicos Resort Villages & Spa
04.2021 - Current
- Supervising the coordinators and streamlining the day to day operation of the Annex Office
- Preparing work permit applications for processing with the immigration department - first time, renewals and temporary applications
- Updating database records for accuracy of work permit status's
- Preparing correspondences such as appeal letters, cancellation, and corrections of work permit cards
- Addressing team members queries as relates to work permit
- Coordinating employee training sessions enhancing skills develop
- Conducting performance evaluation assessment of the coordinators
- Assisting and supporting team member engagement activities
- Weekly followups and updates on the status of work permit applications
- Attend meetings with stakeholders
- Assisted in onboarding new employees, ensuring smooth transition into company
- Maintained employee records and HR databases for accuracy and compliance.
- Supported recruitment efforts at our monthly job fairs by screening resumes and employment applications
- Coordinated employee training sessions, enhancing skill development opportunities
Summer Internship
Administrator Office
07.2004 - 09.2024
- Assisted in preparing receipts for customers
- Screening incoming calls
- Filing
Human Resources Coordinator
Beaches Turks & Caicos Resort Villages & Spa
02.2020 - 04.2021
- Receiving work permit applications
- Processing of work permit applications
- Managed work permit masterlist records ensuring data accuracy and compliance with regulations
- Payment of work permit receipts at the government Treasury
- Re-activation of receipts and work permits for health care coverage at NHIP
- Weekly followups and preparing of application bundles through different stages of application process
- Preparing letter correspondences for stakeholders
- Preparing email correspondences to team members on the different stages in application process
- Screening calls
- Scheduling appointments
- Supporting team member engagement activities
Secretary
Taino By The Sea Restaurant
04.2010 - 09.2019
- Screening incoming calls
- Preparing correspondences letters, estimates and invoices for customers
- Preparing bi-weekly payroll for employees
- New Hire enrollment-assigning swipe keys for new employees
- Collecting receivables and applying payments to the appropriate accounts
- Developed and maintained filing systems, improving documents retrieval efficiency and organization
- Scheduling Appointments
- Upkeeping database system records
- Order food products from Vendors for the restaurant
Sales Clerk
Synthia's Sand Collection (Part Time)
08.2009 - 05.2019
- Greeting customers as they entered the establish
- Assisted customers in selecting products, enhancing overall shopping experience.
- Managed cash register operations, ensuring accurate transactions and balancing at end of shifts
- Organized inventory displays to attract customer interest
- Monthly inventory count
- Pricing and restocking of items daily
Receptionist
Overseas Salvage
06.2009 - 03.2010
- Managed front desk operations, ensuring efficient guest check-in and check-out processes
- Coordinated scheduling for appointments, meetings, and conferences to optimize office workflow
- Maintained comprehensive knowledge of facility services, effectively addressing client inquiries and concerns
- Implemented improved filing systems, enhancing document retrieval efficiency and reducing processing time
- Filing
Receptionist
Grand Bahama Yacht Club
01.2008 - 12.2009
- Managed front desk operations, ensuring efficient guest check-in and check-out processes
- Greeting customers as they enter establish
- Screening incoming calls
- Prepared letters, invoices and other correspondences for customers
- Updating database system for accuracy of information
Receptionist
The Law Partnership
09.2006 - 10.2008
- Managed front desk operations, ensuring efficient guest check-in and check-out processes
- Screening incoming calls
- Prepared invoices for customers
- Collected receivables account payments and applied to appropriate accounts
- Database record keeping for accuracy of information
- Filing
- Cleaning and setup of the conference room with refreshments for weekly meetings
- Scheduling appointments
Secretary
Classy Turks & Professional Services - Part Time
10.2005 - 08.2006
- Database record keeping for accuracy of information
- Scheduling appointments and meetings with customers
- Prepared invoices and customers outstanding balance notes
- Receivables and applying payments to the appropriate accounts
- Filing
- Prepared grooms men's suits for wedding and special functions
Education
Barraterre Primary School
Exuma, Bahamas06-1999
Skills
- Customer Service Skills
- Communication Skills -Oral & Written
Accomplishments
- Stress Management & Prevention Certificate
- Supervisor of the year 2024
- All rounder for 2024
Timeline
Human Resources Administrator
Beaches Turks & Caicos Resort Villages & Spa
04.2021 - Current
Human Resources Coordinator
Beaches Turks & Caicos Resort Villages & Spa
02.2020 - 04.2021
Secretary
Taino By The Sea Restaurant
04.2010 - 09.2019
Sales Clerk
Synthia's Sand Collection (Part Time)
08.2009 - 05.2019
Receptionist
Overseas Salvage
06.2009 - 03.2010
Receptionist
Grand Bahama Yacht Club
01.2008 - 12.2009
Receptionist
The Law Partnership
09.2006 - 10.2008
Secretary
Classy Turks & Professional Services - Part Time
10.2005 - 08.2006
Summer Internship
Administrator Office
07.2004 - 09.2024
Barraterre Primary School
Similar Profiles
Jovaine HewieJovaine Hewie
Food and Beverage Server at Beaches Turks & Caicos Resort Villages & SpaFood and Beverage Server at Beaches Turks & Caicos Resort Villages & Spa
Oshane FletcherOshane Fletcher
Entertainment Staff Member at Beaches Turks & Caicos Resort Villages & SpaEntertainment Staff Member at Beaches Turks & Caicos Resort Villages & Spa
Kensly VictorKensly Victor
Front Desk Agent at Beaches Turks & Caicos Resort Villages & SpaFront Desk Agent at Beaches Turks & Caicos Resort Villages & Spa
jason fabiusjason fabius
waiter at seafood hubwaiter at seafood hub
Jodain HallJodain Hall
Sales executive at Wise Solutions LTDSales executive at Wise Solutions LTD