Melloie Popo
Providenciales,Turks And Caicos,
Summary
Enthusiastic and dedicated Bachelor of Science graduate in Biological Sciences with hands-on experience in instructional and lab settings. Proven ability to identify and address knowledge gaps while guiding students through collaborative lab projects and hands-on experiments. Known for delivering engaging instruction and fostering professional growth, with a commitment to applying these skills in a dynamic apprenticeship role. Eager to bring a strong foundation in biological sciences, and a keen attention to detail to support team objectives and contribute meaningfully to the field.
Overview
3
3
years of professional experience
Work History
Costumer Service Agent
Flight Support
Providenciales, Turks And Caicos Islands
07.2021 - Current
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
- Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns.
- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Lab Instructor
Northern Caribbean University
Jamaica
09.2023 - 03.2024
- Demonstrated skills and safety procedures to students during laboratory sessions.
- Evaluated student performance through assessments and provided constructive feedback for growth and improvement.
- Partnered with primary instructor in teaching students and enforcing laboratory rules.
- Utilized various assessment methods to measure student progress throughout the semester accurately.
Deoxyribose Nucleic Acid Extraction
Northern Caribbean University
Jamaica
11.2023 - 12.2023
- Contributed to cost savings by identifying opportunities for process improvement and resource optimization during extractions.
- Optimized workflows within the laboratory environment, resulting in increased productivity among team members.
- Assisted in the development of standard operating procedures for extraction techniques, ensuring consistent results across the team.
- Communicated effectively with colleagues at all levels, fostering a collaborative work environment conducive to achieving desired results.
Media, Preparation and Streaking
Northern Caribbean University
Jamaica
09.2023 - 10.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Education
Bachelor of Science - Biological Sciences
Northern Caribbean University
Jamaica 08.2024
Skills
- Lab Safety Training
- Laboratory work competency
- Sample Preparation
- Chemical Handling
- Microscopy techniques
- Team Support
- Basic Computer skills
- Planning and Organizing
- Biological specimen handling
Additional Information
Insectarium • Northern Caribbean University • January 2021 – May 2021
· Collection of various specimen of over twenty insects of different species.
· The skill of drying and pinning insects species were utilized.
· Thorough research and proper organization was utilized.
Herbarium • Northern Caribbean University • September 2020 – December 2020 • January 2022 – May 2022
· Collaborated positively with peer and maintain friendly, supportive, and cooperative work atmosphere.
· Listened to peer requests and specifications and made suggestions to appropriately fulfill needs.
· Documented, researched and presented documentation.
Histology Slide Observation • Northern Caribbean University • September 2023 – December 2023
· Learned about sample preparation, sectioning, staining, and microscopic analysis in the histology tissue observation lab.
· Learned about the structure and function of body tissues and organs.
· Identified and differentiated cell types and tissue components.
· Learned how to use histological stains and dyes to visualise cellular structures and pathological changes.
· Practiced interpreting and documenting findings through microscopic observation.
· Recognised the significance of accuracy, attention to detail, and precision in histological analysis.
Final Research Project • Unveiling the Scarlet Mystery: Investigating the Factors Behind the Red Hue of Salt Marshes • January 2024 - May 2024
· Conducted field research at salt marsh sites, collecting data on salinity, water levels, and mangrove density.
· Examined interactions between heat, salinity, and biological factors impacting marsh aesthetics.
· Studied red mangrove leaf and soil contributions to salt marsh coloration.
· Strengthened laboratory skills by analyzing organic matter and pigment release from mangroves.
References
References available upon request.
Timeline
Deoxyribose Nucleic Acid Extraction
Northern Caribbean University
11.2023 - 12.2023
Lab Instructor
Northern Caribbean University
09.2023 - 03.2024
Media, Preparation and Streaking
Northern Caribbean University
09.2023 - 10.2023
Costumer Service Agent
Flight Support
07.2021 - Current
Bachelor of Science - Biological Sciences
Northern Caribbean University
Similar Profiles
Jeanette GonzalezJeanette Gonzalez
Customer Service Representative at Signature Flight SupportCustomer Service Representative at Signature Flight Support
Auston SerbinAuston Serbin
Line Service Technician at Signature Flight SupportLine Service Technician at Signature Flight Support
Ian Robert McEwenIan Robert McEwen
Aircraft Line Technician at Contour Flight SupportAircraft Line Technician at Contour Flight Support