Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mary Rose Sajulga

Taguig City,Brgy. Calzada Samaca

Summary

Dedicated hospitality professional with experience at Jpark Island Resort and Waterpark, skilled in customer service and health and safety. Proven ability to enhance guest satisfaction through meticulous cleaning and proactive problem-solving. Recognized for maintaining high standards in cleanliness and fostering positive guest relations in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Housekeeping Room Attendant

Jpark Island Resort And Waterpark, Cebu
07.2024 - 09.2024
  • Cleaned and sanitized guest rooms, ensuring adherence to hotel cleanliness standards.
  • Restocked supplies and linens, maintaining inventory levels for efficient operations.
  • Reported maintenance issues promptly to ensure guest satisfaction and safety.
  • Collaborated with team members to maintain high-quality service delivery.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Pool Attendant

Jpark Island Resort And Waterpark, Cebu
05.2024 - 07.2024
  • Monitored pool area for safety, ensuring compliance with health regulations.
  • Assisted guests with inquiries and provided information about pool amenities.
  • Conducted routine cleaning and maintenance of pool facilities and surrounding areas.
  • Set up lounge chairs and umbrellas to enhance guest comfort and enjoyment.
  • Participated in training sessions to improve knowledge of safety procedures and best practices.

Waitress Trainee

07.2021 - 08.2021
  • Provided excellent customer service by greeting and assisting patrons promptly.
  • Learned menu items and daily specials to offer informed recommendations to guests.
  • Collaborated with kitchen staff to ensure timely and accurate order delivery.
  • Maintained cleanliness and organization of dining area to enhance guest experience.

Education

College Graduate - Hotel And Restaurant Tourism Services

Ormoc City Institute of Technology
Sogod, Southern Leyte
01-2023

Skills

  • Customer service
  • Food Handling
  • Communication
  • Teamwork
  • Health and safety
  • Time Management

Certification

NC 2 FBS (Food and Beverage Services)

NC 2 BARTENDING

Timeline

Housekeeping Room Attendant

Jpark Island Resort And Waterpark, Cebu
07.2024 - 09.2024

Pool Attendant

Jpark Island Resort And Waterpark, Cebu
05.2024 - 07.2024

Waitress Trainee

07.2021 - 08.2021

College Graduate - Hotel And Restaurant Tourism Services

Ormoc City Institute of Technology

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Mary Rose Sajulga