Mary Kartashian
Glendale,CA
Summary
Dedicated and driven pre-med student with a strong foundation in biological sciences and a passion for improving patient care. Eager to gain diverse experience in public health and healthcare settings to better understand the complexities of patient care and healthcare systems. Proven ability to excel in rigorous academic environments and effectively collaborate with interdisciplinary teams. Committed to leveraging public health knowledge to promote health equity and enhance patient outcomes. Seeking opportunities to apply skills in research, community health initiatives, and clinical environments to contribute to meaningful healthcare improvements.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Volunteer
Cope Health Scholar
Glendale
03.2022 - Current
- As a Cope Health Scholar at Glendale Adventist Hospital, I volunteered in multiple departments, including the Cardiac Interventional Telemetry Unit, Neurology Telemetry Unit, Medical Telemetry Unit, and the Emergency Department. My responsibilities included assisting CNAs with tasks such as cleaning, feeding, ambulating, and changing patients. Additionally, I performed miscellaneous duties as assigned by the charge nurse, such as taking vitals and fixing EKG chest leads.
- Collaborated with other volunteers to create a positive work environment.
- Provided guidance and support to fellow volunteers during their shifts.
- Attended weekly meetings to discuss progress and future initiatives.
Medical Scribe
Dr. Kamajian's Practice
Montrose
03.2022 - 08.2024
- Served as the primary writer in capturing and finalizing doctor's notes pertaining to patient follow-ups, sick visits, telemedicine calls, and physical examinations during my tenure as a medical scribe.
- Managed accurate medication distribution and refill processes for patients
- Precise usage of PT and ICD 10 codes when charging patients is indispensable in finalizing notes as well as medical documentation such as disability forms, FMLA forms, specialist referrals, and diagnostic/preventative tests.
- Compiled referrals for specialist appointments with appropriate documentation attached.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Prioritized and managed multiple tasks simultaneously in a high-pressure environment.
Volunteer RA
Dr. Koehler's Lab
UCLA
09.2022 - 11.2023
- Supported and facilitated experiments by setting up equipment, ensuring lab protocols were followed, and maintaining a clean and safe workspace
- Provided guidance to PhD students, troubleshooting technical issues and collaborating with researchers
- Contributed to a conducive environment for learning and discovery
- Gained experience in a wet lab, developing precision in following protocols and enhancing critical thinking and problem-solving skills.
Medical Secretary
Glendale Heart Institute
Glendale
03.2021 - 08.2022
- At the GHI group, I was a front desk receptionist and hospital procedure authorization personnel for five cardiology physicians.
- For the front desk portion, some of the tasks that I was in charge of included getting authorization and scheduling for patient follow-ups and testing for HMO, PPO, and Medicare patients.
- I would also switch roles from checking out to check-in, direct and help multiple phone lines, and perform any miscellaneous tasks that the physicians would direct me to, such as hospital follow-up calls, arranging appointments with other facilities for patients, and rescheduling their patient schedules on short notice.
- As for the hospital procedure authorization personnel portion, I was in charge of obtaining outpatient and inpatient authorizations for PPO and HMO patients for tests and procedures done at the hospital.
- Within the office, we used Cerner and Medical Manager for EMR and scheduling.
Medical Secretary
Dr. G Health
Burbank
03.2020 - 02.2021
- Performed a wide range of administrative duties in Dr. Gyulnazaryan's primary care office, such as answering calls, greeting patients, scheduling appointments, and setting lab appointments.
- Assumed responsibility for registering patients, recording demographic data, and collecting payments for rapid and PCR Covid Antigen tests.
- Monitored patient messages sent via email or phone message system and responded accordingly.
- Supervised order fulfillment and inventory management services to ease operations and support administrative and healthcare staff.
Volunteer
UCLA Medical Center Volunteer Services
Westwood
02.2020 - 11.2020
- Provided assistance to staff in the daily operations of the organization.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Offered support and assistance to community members.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Helped with prep, set up, and breakdown of community and public events.
Camp Counselor
Camp Arev
Frazier Park
07.2017 - 07.2017
- Enhanced coordination of different activities, honing leadership abilities, and successfully adapting to a variety of people.
- Utilized strong problem-solving abilities to swiftly address conflicts and achieve successful resolution.
- Developed individualized behavior management plans for campers with special needs.
- Assisted in developing weekly lesson plans for various age groups.
- Created an environment conducive to learning by implementing positive reinforcement strategies.
- Participated in ongoing professional development to enhance skills and knowledge relevant to youth development and outdoor education.
Education
Upper Division -
University of California, Riverside
Riverside06.2023
GED/ Lower Divison Classes -
Los Angeles Valley College
Glendale06.2021
High School Diploma -
Clark Magnet High School
La Crescenta06.2019
Skills
- Fluent in Armenian and English
- Proficient in Spanish
- Can work collaboratively and independently
- Cooperate with other departments to coordinate proficient patient care
- Advanced in all Microsoft programs (ie Excel, Powerpoint, Word, Publisher)
- Customer Service Expert
- Adaptive team player
- Evaluate and assess customer satisfaction
- Cerner certified
- Medical terminology proficiency
- Clinical assistance
- HIPAA Compliance
- Vital signs monitoring
- Report Preparation/ Clinical Documentation
Certification
- BLS
- CPR
Accomplishments
- 2x on Dean’s List
- Star Award for communication with customers
- Three-time Positive Comment Award
- Exemplary Scholar Award x2
- Outstanding Scholar Award
References
References available upon request.
Timeline
Volunteer RA
Dr. Koehler's Lab
09.2022 - 11.2023
Medical Scribe
Dr. Kamajian's Practice
03.2022 - 08.2024
Volunteer
Cope Health Scholar
03.2022 - Current
Medical Secretary
Glendale Heart Institute
03.2021 - 08.2022
Medical Secretary
Dr. G Health
03.2020 - 02.2021
Volunteer
UCLA Medical Center Volunteer Services
02.2020 - 11.2020
Camp Counselor
Camp Arev
07.2017 - 07.2017
Upper Division -
University of California, Riverside
GED/ Lower Divison Classes -
Los Angeles Valley College
High School Diploma -
Clark Magnet High School
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