Jelicia Natalia Malcolm
Discovery Bay
Summary
I am a results-driven finance and customer service professional professional, with over sixteen (16) years of experience. I am energetic, goal-oriented with a genuine passion for business with a well-rounded background in supporting a progressive organization in optimizing internal support performance.
Overview
14
14
years of professional experience
Work History
Accountant
The Wine Cellar
06.2016 - Current
- Execute payroll (Monthly, Bi-weekly and Weekly) for the designated companies
- Maintain all finances of each company (bank reconciliation, compiling and completing monthly financial reports)
- Manage the preparation and payment of their NIB and NHIB contributions
- Manage the Input of their daily sales and Inventory.
- Maintain their Accounts Receivables and Payables
Restaurant Manager
Kalooki's Beach Restaurant & Bar
10.2015 - 06.2016
- Opening and Closing Duties
- Checking off cashiers at the end of the evening
- Managing reservations
- Petty cash management
- Overseeing special functions
- Maintaining inventory and stock take
- Managing staff (scheduling, cleaning duties, attire, service, warning letter etc.)
Customer Service Officer, Branch Ambassador, Customer Service Representative
CIBC FirstCaribbean International Bank
08.2010 - 09.2015
- Processing Customer's Deposits
- Account opening
- Handling Foreign Ex-change currencies
- Wire Transfers
- Setting the Ex-change Rates
- Logging and escalated customers' feedback
- Services that suites the customers' needs
Education
Bachelor of Science - Business Administration (Finance and Management)
TCI Community College
01.2018
Associates Degree - Business Studies
TCI Community College
01.2013
High School Diploma -
Helena Jones Robinson High School
01.2006
Skills
- MS Office
- Quickbooks
- Professional Customer Service Skills
- Financial reporting
- Accounting and bookkeeping
- Payroll processing
Cellular
(649)432-3858
Timeline
Accountant
The Wine Cellar
06.2016 - Current
Restaurant Manager
Kalooki's Beach Restaurant & Bar
10.2015 - 06.2016
Customer Service Officer, Branch Ambassador, Customer Service Representative
CIBC FirstCaribbean International Bank
08.2010 - 09.2015
Associates Degree - Business Studies
TCI Community College
Bachelor of Science - Business Administration (Finance and Management)
TCI Community College
High School Diploma -
Helena Jones Robinson High School
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