MARIE DOMINIQUE JUSTAMA
Blue Hills, Millennium HWY,Providenciales
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
DJA.MiniWalmart
10.2022 - 07.2023
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Operated cash transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Medical Assistant
Healing Medical Center
03.2023 - 04.2023
- Work in rapid care clinics to triage patients, take vital signs, and assist with all areas of patient care
- Managed EHR documentation for all visits, resulting in 18% fewer errors than average
- Helping patients with their daily needs, which resulted in 98% positive feedback in patient surveys.
- Obtained client medical history, medication information, symptoms, and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
Medical Assistant
Healing Medical Center
01.2022 - 09.2022
- Prepare the exam room & set up instruments and equipment according to the protocol
- Performed medical records management, including filing, organizing and scanning documents.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Documented patient medical histories, complaints, and all patient-related communications
- Assisted with an examination, procedure, and treatments.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Verified patient insurance coverage and collected required co-payments.
Hotel Front Desk Agent
The Atrium Resort
09.2019 - 12.2019
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered customer telephone calls promptly and appropriately handled needs.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Certified Nursing Assistant
Omnicare Gynecologist Clinics
09.2019 - 09.2019
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Education
Health Administration
Medical Assistant
Florida01.2022
Certificate - Nursing
Certified Nursing Assistant
West Palm Beach, Florida05.2017
Bachelor of Science - Health Services Administration
Florida Atlantic University
Boca Raton, Florida 12.2016
Associate of Arts - Pre-Medicine
Palm Beach State College
West Palm Beach, Florida05.2013
Skills
- Patient Assessment
- Clinical Research
- HIPAA Compliance Training
- Recording Patient Medical History
- Electrocardiogram (EKG)
- Sterilize Instrument
- Product Restocking
- Customer Service
- Cash Handling
- Payment Collection
- Drawer Balancing
- POS Systems
- Product Recommendations
- ID Verification
- Organizational Abilities
- Money Handling
Additional Information
GPA: 3.00
Languages
Haitian Creole
Native language
English
Intermediate
B1
French
Proficient
C2
Haitian Creole
Proficient
C2
Training
*Medical Assistant
Certification
- Medical Assistant License - No expiration date
- Licensed Nursing Assistant - July 2016-May 2017
Timeline
Medical Assistant
Healing Medical Center
03.2023 - 04.2023
Cashier
DJA.MiniWalmart
10.2022 - 07.2023
Medical Assistant
Healing Medical Center
01.2022 - 09.2022
Hotel Front Desk Agent
The Atrium Resort
09.2019 - 12.2019
Certified Nursing Assistant
Omnicare Gynecologist Clinics
09.2019 - 09.2019
Health Administration
Medical Assistant
Certificate - Nursing
Certified Nursing Assistant
Bachelor of Science - Health Services Administration
Florida Atlantic University
Associate of Arts - Pre-Medicine
Palm Beach State College