Summary
Overview
Work history
Education
Skills
Websites
Languages
Certification
Accomplishments
Affiliations
References
Timeline
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Mae Chaplin

Bridlington,East Riding of Yorkshire

Summary

Friendly and approachable with natural ability to connect with customers and provide exceptional service. Just graduated from Newcastle university for a Degree in Marketing and Management. Responsible and enthusiastic with high customer service skills. Always willing to take on new responsibilities to meet team goals.

Overview

6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Marketing coordinator

The Agency RE Turks and Caicos
Providenciales , Turks and Caicos Islands
05.2025 - 08.2025
  • Promoted luxury property listings with a strong focus on brand image and customer appeal.
  • Directed photoshoots and events, ensuring everything was visually polished and on-brand.
  • Engaged directly with clients and real-estate agents, building strong, service-led relationships.
  • Balanced multiple projects at once, showing initiative, creativity, and attention to detail.

Receptionist

The Agency RE Turks and Caicos
Providenciales, Turks and Caicos
06.2022 - 08.2025
  • Welcomed clients with professionalism, ensuring a positive first impression.
  • Efficiently managed calls, appointments, and walk-ins to maximise operational flow.
  • Maintained a tidy and presentable reception area, enhancing client experience.
  • Assisted team with administrative tasks and daily operations for improved efficiency.

Restaurant hostess

San Marco Restaurante
Filey, North Yorkshire
06.2023 - 08.2023
  • Welcomed guests with professionalism, ensuring a positive first impression.
  • Managed bookings and walk-ins efficiently during peak periods.
  • Addressed multiple customer needs promptly to enhance service delivery.
  • Maintained an organised and presentable front of house environment.

Marketing administrator

THRIVE TCI
Providenciales , Turks and Caicos Islands
06.2019 - 07.2020
  • Communicated clearly with clients, building strong relationships and representing the brand professionally.
  • Supported campaigns focused on customer-engagement and loyalty, skills that translate to in-store service.
  • Organised marketing materials and managed schedules, keeping work consistent, on-brand, and detail-driven.
  • Worked collaboratively across diverse teams in a fast paced environment, always maintaining a proactive attitude.

Education

IGCSE -

British West Indies Collegiate
Turks and Caicos Islands
09.2018 - 07.2020

International Baccalaureate -

Scarborough College
Scarborough
09.2020 - 07.2022

Bachelor of Science - Marketing and Management

Newcastle University
Newcastle, United Kingdom
09.2022 - 07.2025

Skills

  • Communication and customer service
  • Responsible
  • Organisation and time management
  • Brand promotion
  • Attention to detail

Languages

Spanish
Upper intermediate

Certification

Emergency First Aid at Work or Basic First Aid (OFA Level 1)


Accomplishments

  • Travel and Tourism Award
  • Business Award
  • 4 week leadership program in Canada, receiving 95%
  • International Cap for the Turks and Caicos Islands Women's Football Team

Affiliations

  • Fashion
  • Travel
  • Photography
  • Sport and exercise

References

References available upon request.

Timeline

Marketing coordinator

The Agency RE Turks and Caicos
05.2025 - 08.2025

Restaurant hostess

San Marco Restaurante
06.2023 - 08.2023

Bachelor of Science - Marketing and Management

Newcastle University
09.2022 - 07.2025

Receptionist

The Agency RE Turks and Caicos
06.2022 - 08.2025

International Baccalaureate -

Scarborough College
09.2020 - 07.2022

Marketing administrator

THRIVE TCI
06.2019 - 07.2020

IGCSE -

British West Indies Collegiate
09.2018 - 07.2020

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Mae Chaplin