Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Lashauna James

Lashauna James

Sales representative
Breezy brae,Grand Turk

Summary

I'm 21 years old and originally from Guyana, but I've been living in the Turks and Caicos Islands since I was 3 years old. I've had the chance to live on three different islands here: North Caicos, Grand Turk, and Providenciales. I completed my schooling in North Caicos and Grand Turk, and I've been working in Providenciales and now Grand Turk. I've been with my current company for 2 years, but I feel it's time to find a more stable income where I don't have to worry about not getting paid if I can't make it to work. As an ambitious young professional, I'm eager to forge my own path and achieve personal growth. I truly believe that joining your esteemed organization would provide the perfect opportunity for me to do so. If given the chance, I am fully committed to making a positive contribution to the welfare of this country's government organization and its team.

Overview

2
2
years of professional experience
1
1
Language

Work History

Sales Associate

Effy Jewelry (Nava Jewelry)
Grand Turk , Turks And Caicos
12.2021 - Current
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Presented professional image consistent with company's brand values.
  • Recorded accurate and efficient records in customer database.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Negotiated prices, terms of sales and service agreements.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Stayed current on company offerings and industry trends.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Contributed to event marketing, sales and brand promotion.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Built relationships with customers and community to promote long term business growth.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Set and achieved company defined sales goals.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Maintained current knowledge of evolving changes in marketplace.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Met existing customers to review current services and expand sales opportunities.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Informed customers of promotions to increase sales productivity and volume.

Coustomer Service Representative

Healty Juice Cafe
Grand Turk, Turks And Caicos Islands
09.2022 - 07.2023
  • Responded to customer requests for products, services, and company information.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Used cash registers and credit card machines to cash out customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

Passes In Hospitality Math, Organizational Behaviour For Hospitality Industry Part 1 & 2, Hospitality Grooming & Etiquette, Conversational Spanish, Front Office Operation Part 1, TCI Studies, Comm. In Organizations & Public Communication, And Introduction To Academic Writing Introduction To Computers II & Tourism Practices & Policies. - Tourism And Hospitality

Turks And Caicos Island’s Community College
Grand Turk

Deploma -

Hj Robinson High School
Grand Turk, Turks And Caicos
07.2019

Skills

Strong communication skills: Being able to effectively convey information and listen attentively

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Coustomer Service Representative

Healty Juice Cafe
09.2022 - 07.2023

Sales Associate

Effy Jewelry (Nava Jewelry)
12.2021 - Current

Passes In Hospitality Math, Organizational Behaviour For Hospitality Industry Part 1 & 2, Hospitality Grooming & Etiquette, Conversational Spanish, Front Office Operation Part 1, TCI Studies, Comm. In Organizations & Public Communication, And Introduction To Academic Writing Introduction To Computers II & Tourism Practices & Policies. - Tourism And Hospitality

Turks And Caicos Island’s Community College

Deploma -

Hj Robinson High School

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