Kimberly Anne Garcia
Summary
To utilize and apply my knowledge and skills as well as enhance my ability and be an asset of your respective company. Become an effective member or personnel of a dynamic and stable company by contributing to the company's growth, value added service and success.
Overview
12
12
years of professional experience
Work History
Restaurant Server
Beaches Resort Spa and Villas
03.2023 - Current
- Greeting and seating customers, Taking food and beverage orders and accurately entering them into the ordering system, Making menu item recommendations, Communicating any food allergy or special nutrition needs to kitchen staff, Ensuring all orders are filled quickly and accurately and that food is high quality, Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals, Promptly addressing any customer service issues and referring to management if and when necessary, Performing some cleaning duties, such as at the service station, around the kitchen and in the dining area
Office Administrator
Property Locators
01.2022 - 02.2023
- Responsible for the collection and disbursement of funds from cash accounts, and keep records of collections and disbursements, Handling Social Media Marketing, such as Facebook, Instagram, Linked In, Twitter and Tiktok, Market and advertise properties in Property Finder and BPL website
- And 3rd party website, Supervise other clerical staff and provide training and orientation to new staff, Prepare and mail checks, Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals, Providing administrative and secretarial support to Managing Director, Human Resources and Sales Agent, Schedule and confirm appointments for clients, customers, or supervisors, Preparing Invoice, Petty Cash and Cheque, Provide admin support to the senior management, visitors and clients as required
Front Office Executive
Alyal Real Estate WLL.
02.2019 - 12.2021
- Providing administrative and secretarial support to Properties Manager, Human Resources and Sales and Marketing team, Assisted in preparing sales and purchase agreements, Lease agreement, Coordinated with Properties Manager, Philippines hiring agency and Phil Embassy in hiring staff from the Urban Quarters and processing papers for POEA accreditations, Operating the phone receiving and greeting clients, handle customer inquiries, arrange and schedule meeting, handle correspondence and answer outgoing email, Performed entry and checking local purchase order payment procedures, Preparing confidential and sensitive documents such as Sales Purchase Agreement and collecting required information from client, Checking Inventories report of all the departments, Auditing, handling supplier's quotations, Coordinating with Sub Contractors and Suppliers, Provide admin support to the senior management, visitors and clients as required, Filing and document management, Answer inbound calls, and Outbound calls like inquiries, Handling Payroll and Timekeeping of Resource Staff, Inspection and Snagging of apartments, Preparing Invoice, Petty Cash and Cheque, Providing and handling accounting works like cash payment, card payment and cheque, Contacting all the supplier of the residential building for every department, Preparing VIP reservation ticket thru Travel Agency and Direct Flight, Preparing Online Hotel Reservation for VIP Manager's and Stock Holders, Performed and received payment like cash, card, and cheque payments, Maintain cash control drawer and verify amounts
Front Office Executive
Sunverde Hotel and Resort Inc.
01.2013 - 12.2018
- Lead and direct the team to ensure the smooth operation of Hotel function, Monitor the registration against in house guest, Make Front office Schedules, Supervise associate in their assigned jobs, Schedule monthly and weekly meeting to discuss about issues and updates, Evaluate the performance of associates and provide appropriate feedback, Address customer concerns and complaints promptly and professionally, Respond to customer needs and request in a timely manner, Schedule monthly and weekly meeting to discuss about issues and updates, Evaluate the performance of associates and provide appropriate feedback, Prepare operational and monthly record for Managers review
Human Resources Assistant
SM Homeworld Head Office
03.2012 - 09.2012
- Partnering with hiring managers to determine staffing needs, Screening resumes, Performing in-person and phone interviews with candidates, Following up on the interview process status and Communicating employer information and benefits during screening process, Staying current on the company's organization structure, personnel policy, and federal and state laws regarding employment practices, Serving as a liaison with area employment agencies, colleges, and industry associations, Completing timely reports on employment
Education
Bachelor of Science - Tourism
Columban College
Zambales, Philippines10.2011
Skills
- Computer proficient Microsoft Office Word, Excel and Power Point
- Knowledge in Google Docs & Google Sheet
- Good in Customer Service, guest relation
- Knowledge in any Cashiering Software such as: POS, Opera, Gate soft
- Knowledge in Procurement, Purchasing, Deal with suppliers and Sales and Marketing
- Guest Engagement
- Food station setup
- Cool Under Pressure
- Upselling
- Database entry
- Mail Management
- Multi-line phone proficiency
- Microsoft Office
Applicant Signature
Kimberly Anne Bartolo Garcia
Personal Information
Driving License: True
References
- Ms. Mary Grace Garana, Transportation Assistant, 3778-2626, Personnel Support Detachment (PSD)/NAVPTO, US NAVAL BASE BAHRAIN
- Ms. Camille Carpio, Executive Secretary, 7777-7795, Alyal Real State (Catamaran Towers, Bahrain)
Disclaimer
I hereby subscribe my name and signature below all facts and information’s above are all true and shall therefore, be used for employment purposes only.
Languages
English
Proficient
C2
Timeline
Restaurant Server
Beaches Resort Spa and Villas
03.2023 - Current
Office Administrator
Property Locators
01.2022 - 02.2023
Front Office Executive
Alyal Real Estate WLL.
02.2019 - 12.2021
Front Office Executive
Sunverde Hotel and Resort Inc.
01.2013 - 12.2018
Human Resources Assistant
SM Homeworld Head Office
03.2012 - 09.2012
Bachelor of Science - Tourism
Columban College
Similar Profiles
Oshane FletcherOshane Fletcher
Entertainment Staff Member at Beaches Turks & Caicos Resort Villages & SpaEntertainment Staff Member at Beaches Turks & Caicos Resort Villages & Spa
Jovaine HewieJovaine Hewie
Food and Beverage Server at Beaches Turks & Caicos Resort Villages & SpaFood and Beverage Server at Beaches Turks & Caicos Resort Villages & Spa
Monalisa MissickMonalisa Missick
Human Resources Administrator at Beaches Turks & Caicos Resort Villages & SpaHuman Resources Administrator at Beaches Turks & Caicos Resort Villages & Spa
Jocelyn RutterJocelyn Rutter
Restaurant Server at Reputable EatablishmentsRestaurant Server at Reputable Eatablishments
Xinyi LinXinyi Lin
Restaurant Server at Pearl Yorkville Chinese CuisineRestaurant Server at Pearl Yorkville Chinese Cuisine