KENO Forbes, MM, C.Dir
Chalksound,Providenciales
Summary
Experienced Leader adept at completing projects with confidence and skill. History of performing well under pressure and accomplishing successive assignments with high accuracy. Experienced in fast-paced environments and adapts well to changing situations.
Overview
19
19
years of professional experience
Work History
Owner/Operator
Ignite Property Manager
Grace Bay, Providenciales
01.2019 - Current
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
Lead Consultant
Ignite Consulting Ltd
Providenciales
10.2017 - Current
- Developed program schedules and monitored milestones, managing production flow to guide production orders to correct and timely completion.
- Performed gap analysis and provided plans m identified recommendations.
- Identified business issues through careful collaboration with key stakeholders.
- Developed custom solutions based upon clients' strict requirements.
Project Officer (CSSF)
Foreign Commonwealth & Development Office
Providenciales
09.2022 - 09.2023
- Coordinated numerous small- and large-scale projects to meet client requirements.
- Monitored deadlines and milestones to keep team on track with project schedule.
- Worked closely with organizations, individual businesses and government agencies to foster welcoming climate for business.
- Developed and monitored project schedules, budgets and objectives for successful completion.
- Identified and resolved project issues and mitigated risks, reducing challenges and improving project results.
Human Resources and Operations Director
Sailrock Development Limited
South Caicos
01.2017 - 01.2018
- Recruited and hired top talent by selecting qualified individuals to maximize profitability.
- Supervised operational processes and procedures for sales, supply chain management, distribution and resourcing.
- Monitored expenditures to mitigate risk of overages.
- Collaborated with executives to develop and execute strategic business plans.
- Mentored and supervised diverse workforce, managing scheduling, supervision and performance management.
- Negotiated contracts, pricing structures and delivery schedules.
- Developed SOPs for each department.
Assistant Manager Business Support
Scotiabank (Turks And Caicos) Ltd
Providenciales
08.2011 - 07.2016
- Managed annual audit and certification process
- Completion of Monthly Staff Plans and Complement Returns
- Analyzed supplier contracts to confirm compliance with company policies and procedures.
- Created and maintained portfolio of qualified vendors to expand options.
- Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
- Conducted or oversaw contingency plan integration and operation.
- Organized and updated strategies for managing crisis events to modernize and enhance approaches.
Assistant Manager - Service and Support
Scotiabank (Turks And Caicos) Ltd
Providenciales
01.2007 - 08.2011
- Customer Service manager and Operations Lead Support
- Developed subordinates' staff through coaching and training
- Effectively Managed the Service & Support Department consisting of: three Supervisors, Six Customer Service officers and fourteen Tellers.
- For fiscal year 2009 reduced cash losses to bank as and reduced Teller Differences by over 80%.
- Managed largest Automatic Banking Machine network in Turks & Caicos
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Insurance and Bank Products Sales Specialist
State Farm Insurance Companies
New Castle, Delaware
11.2004 - 09.2006
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Interacted customers daily to provide personalized product guidance, resolve issues and open new accounts.
- Individually achieved 45 % of office sales Goals for 2005 resulting in office being listed in Top 100 New State Farm Agencies in USA.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling
Education
Charted Director & Chairman Certification - Corporate Governance
THE CARIBBEAN GOVERNANCE TRAINING INSTITUTE
Canada11.2020
Certification - Leadership: Speaker, Trainer And Coach
The John Maxwell Group
USA07.2014
Master of Science - Management
Goldey-Beacom College
Wilmington Delware, USA08.2006
Bachelor of Science - Business Administration And Human Resources
Goldey-Beacom College
Wilmington, Delaware USA04.2004
Advanced Level Certificates - Mathematics, Chemistry, Biology
British West Indies Collegiate
Providenciales, Turks & Caicos Islands06.2000
High School Diploma -
Marjorie Basden High School
South Caicos, Turks & Caicos Islands07.1998
Skills
- Organizational Development and Change
- Compliance/Regulatory Management
- Operations, Project and Property Management
- Human Resource Management
- Leadership Development
- Training and Executive Coaching
- Business Continuity Management
Accomplishments
- Commissioner, Turks and Caicos Financial Services Commission December 2021 – Present
- Founder and President of Boys to Men Leadership Forum 2019 - Present
- Chairman of the Board of Governors Turks and Caicos Islands Community College 2018-2021
- Chairman TCI Govt. Scholarship and Education Advisory Committee March 2017 – March 2018
- Director Junior Achievement TCI – 2017 - 2021
- Director Centre of Entrepreneurial Development 2018 - 2021
- Mentor at the Edward C. Gartland Youth Centre (Youth Leadership Development)
- Member of The Society for Human Resource Management August 2013 – Present
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Project Officer (CSSF)
Foreign Commonwealth & Development Office
09.2022 - 09.2023
Owner/Operator
Ignite Property Manager
01.2019 - Current
Lead Consultant
Ignite Consulting Ltd
10.2017 - Current
Human Resources and Operations Director
Sailrock Development Limited
01.2017 - 01.2018
Assistant Manager Business Support
Scotiabank (Turks And Caicos) Ltd
08.2011 - 07.2016
Assistant Manager - Service and Support
Scotiabank (Turks And Caicos) Ltd
01.2007 - 08.2011
Insurance and Bank Products Sales Specialist
State Farm Insurance Companies
11.2004 - 09.2006
Charted Director & Chairman Certification - Corporate Governance
THE CARIBBEAN GOVERNANCE TRAINING INSTITUTE
Certification - Leadership: Speaker, Trainer And Coach
The John Maxwell Group
Master of Science - Management
Goldey-Beacom College
Bachelor of Science - Business Administration And Human Resources
Goldey-Beacom College
Advanced Level Certificates - Mathematics, Chemistry, Biology
British West Indies Collegiate
High School Diploma -
Marjorie Basden High School
Similar Profiles
Jeannette RodriguezJeannette Rodriguez
Commercial Property Manager at Commercial Property ManagerCommercial Property Manager at Commercial Property Manager
Jessica WiseJessica Wise
Assistant Property Manager at Legacy Property Manager Group (LPMG)Assistant Property Manager at Legacy Property Manager Group (LPMG)
DIANA CRUZDIANA CRUZ
Manager Assistant at Chesebrough Property ManagerManager Assistant at Chesebrough Property Manager