KALIMBA ISSA
Providenciales,South Caicos
Summary
I'm a friendly and conscientious individual passionate about working in the hospitality sector. With a natural affinity for connecting with people, I am committed to ensuring the satisfaction and happiness of the guests in their daily experiences. Through my previous experience in the hospitality sector I have learned how to deliver excellent customer care, navigate challenging situation with Guest satisfaction. I am confident that my diverse professional background has equipped me with the skills to effectively address different issues and deliver great Guest Service.
Overview
10
10
years of professional experience
Work History
Hotel Cleanliness Expert
Salterra Resorts
Providenciales , South Caicos
10.2025 - Current
- Cleaned guest rooms to uphold high cleanliness and comfort standards, enhancing guest satisfaction.
- Maintained and organized public areas to create a welcoming environment for guests and visitors.
- Delivered exceptional quality services to guests, ensuring a memorable stay.
Hotel cleanliness Expert
Sheraton Oman Hotel
09.2022 - 03.2025
- Completed safety training sessions to ensure compliance with regulations.
- Ensured clean and professional uniform and personal appearance to represent company values.
- Ensured confidentiality of proprietary information to safeguard company interests.
hotel cleanliness expert
KIGALI Marriott HOTEL
10.2020 - 08.2022
- Clean public and employee restrooms and showers.
- Clean glass in public and employee areas.
- Clean floor surfaces in public or employee space using designated chemicals.
- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries.
cleaner in Rooms & Public Area
UMUBANO Hotel
09.2016 - 09.2019
- Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment.
- Dust surfaces in assigned area.
- Empty trash containers, ashtrays and ash urns in public areas into proper containers.
Education
St Philip TSS High School - hospitality management
St Philip TSS High School
ESSI NYAMIRAMBO high school - Mathematics,economics,computer,enterpreneuship,phisics,chemistry
ESSI NYAMIRAMBO high school
Skills
- Time management
- Effective communication
- Computer skills
- Leadership skills
- Problem solving
Languages
Fluently, Fluently, Advanced, Advanced
Timeline
Hotel Cleanliness Expert
Salterra Resorts
10.2025 - Current
Hotel cleanliness Expert
Sheraton Oman Hotel
09.2022 - 03.2025
hotel cleanliness expert
KIGALI Marriott HOTEL
10.2020 - 08.2022
cleaner in Rooms & Public Area
UMUBANO Hotel
09.2016 - 09.2019
St Philip TSS High School - hospitality management
St Philip TSS High School
ESSI NYAMIRAMBO high school - Mathematics,economics,computer,enterpreneuship,phisics,chemistry
ESSI NYAMIRAMBO high school