JOVENEL JOSEPH

• Ensured safety and comfort of guests by monitoring pool area and facilities.
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  Set up umbrellas, loungers, and furniture to create inviting outdoor space.
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  Welcomed guests, providing towels and refreshments while addressing requests.
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  Cleared used items like towels and glasses to uphold cleanliness standards.
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  Enforced resort safety protocols consistently throughout shifts.
  Reported any damages or incidents swiftly to supervisor for action.
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  Carried out table preparations by cleaning spills, clearing crumbs, and resetting place settings.
  Delivered food promptly when servers were occupied, ensuring swift service.

• Set up umbrellas, loungers, and pool furniture to enhance guest experience.
• Ensured cleanliness and safety of swimming pool and surrounding facilities.

Welcomed guests, prioritizing their safety and comfort throughout their visit.

Provided towels, shade, refreshments, and addressed guest requests promptly.

• Cleared used towels, glasses, and trash to maintain a tidy environment.
• Enforced safety protocols established by resort management.
• Monitored guest activities to ensure compliance with safety standards.
• Reported damages or incidents to supervisor for immediate resolution.

• Greeted and served customers upon store entry to create welcoming atmosphere.
• Provided courteous assistance and helpful advice to meet customer needs effectively.
• Managed efficient till operations, including item scanning, payment processing, and receipt issuance.
• Processed product returns swiftly to enhance customer satisfaction.
• Performed cleaning duties to uphold high standards of store presentation and hygiene.
• Opened, shelved, and replenished stock while merchandising new products for optimal visual appeal.

Working in a fast paced environment; most times under pressure,
to ensure the best quality customer service.

Maintained high cleanliness standards at the bar to ensure compliance with hygiene regulations.

Efficiently prepared and stocked bar areas before service to enhance productivity.

Handled cash transactions on tills while providing prompt, enthusiastic customer service.

Assisted team members during busy events, ensuring seamless operations.

Changed kegs as required, and ensured glassware and utensils remained clean.

Guided and instructed tourists to ensure memorable experiences while highlighting local knowledge.

Maintained safety by monitoring surroundings and addressing potential hazards during excursions.

Prepared and served food to enhance guest satisfaction during activities.

• Ensured cleanliness of boats and equipment to promote a safe environment, checking oils, batteries, engines, and fuel level gauges.
• Polite interactions with guests facilitated personalized service and addressed their needs.
• Conducted thorough checks of boats and jet skis for optimal performance before use.
• Adapted to fast-paced environments, consistently exceeding service quality expectations.

ACTIVITIES

• Snorkeling.
• Bottom and deep-sea fishing.
• Jetski Adventures.
• Island Getaways.
• Private Charters.

• Taught safety, boat handling, and sailing theory to children and adults in dinghies and keelboats.
• Developed and followed lesson plans incorporating land drills and on-water activities.
• Adapted teaching methods to meet individual student needs while fostering engagement.
• Notified students of class changes, weather delays, and rescheduled sessions.
• Maintained accurate records of attendance, injuries, and boat damage.
• Served as Race Committee during Center-sponsored races when scheduled.
• Conducted care and maintenance of boats and the facility to ensure safety and readiness.