Joseph Julius Solitaire Tampus
Providenciales,Turks and Caicos Islands
Summary
Dedicated professional with expertise in food service etiquette and professional composure, complemented by in-depth food and wine knowledge. Skilled in customer service techniques, table management, and handling multiple orders efficiently. Committed to delivering exceptional dining experiences and seeking opportunities to further enhance service quality within the hospitality industry.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Food and Beverage Server
Beaches Turks and Caicos
Providenciales, Turks and Caicos Islands
02.2015 - Current
- Ensured customer satisfaction by providing excellent food and beverage service.
- Delivered outstanding service, ensuring repeat business.
- Took accurate food and drink orders using order slips or direct entry into the system for better communication with kitchen staff.
- Achieved operational efficiency by coordinating with other serving staff.
- Presented menus, answered questions and made suggestions regarding food and drinks to enhance sales.
Waiter
Imperial Palace Resort and Spa
Lapu-Lapu Cebu, Philippines
12.2012 - 12.2014
- Maintained knowledge of menu items, leading to accurate order taking.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Remained calm under pressure, ensuring better performance during peak hours.
Waiter
Shangrila Hotel
Mactan Cebu, Philippines
01.2010 - 06.2012
- Managed table settings for optimal dining experience.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Delivered excellent customer service through friendly and polite interaction.
Education
Bachelor of Science - AB Political Science
University of the Visayas
Philippines 06.1997 - 03.2002
Skills
- Food service etiquette
- Professional composure
- In-depth food and wine knowledge
- Customer service techniques
- Table management
- Multiple orders handling
Certification
Food Safety and Hygiene Essentials
Communication Strategies
Self Leadership
Guest Service Gold Making Connections
Body Language
Autism Certificate (Hospitality)
Food Handler
Timeline
Food and Beverage Server
Beaches Turks and Caicos
02.2015 - Current
Waiter
Imperial Palace Resort and Spa
12.2012 - 12.2014
Waiter
Shangrila Hotel
01.2010 - 06.2012
Bachelor of Science - AB Political Science
University of the Visayas
06.1997 - 03.2002
Similar Profiles
DAVE MCNISHDAVE MCNISH
Assistant Chief Engineer at Beaches Turks And Caicos Villages And SpaAssistant Chief Engineer at Beaches Turks And Caicos Villages And Spa
RUBILYN PITAORUBILYN PITAO
Restaurant Hostess at Beaches Turks and Caicos Resort Villages &SpaRestaurant Hostess at Beaches Turks and Caicos Resort Villages &Spa
Hutcka CorveleyHutcka Corveley
Loyalty and Travel Consultant at Beaches Turks and CaicosLoyalty and Travel Consultant at Beaches Turks and Caicos
Micah GrantMicah Grant
Warehouse Assistant at Tropical ShippingWarehouse Assistant at Tropical Shipping
JEREANO MISSICKJEREANO MISSICK
Pilot In Command at Caicos Express AirwaysPilot In Command at Caicos Express Airways