Jose Luis Martinez Montiel

Work History

General Manager

Club Med Turkoise

10.2023 - Current

Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
Reduced operating expenses by negotiating with vendors and optimizing resource management.
Enhanced the hotel''s online presence through targeted marketing campaigns and social media engagement.
Developed strong partnerships with local businesses to create exclusive offers and packages for hotel guests.
Implemented revenue management strategies to maximize room rates, occupancy levels, and overall profitability.
Oversaw all aspects of event planning, from contract negotiation to day-of coordination, resulting in successful events and satisfied clients.
Monitored safety procedures to ensure a secure environment for both guests and employees.
Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
Streamlined check-in/check-out processes by introducing new technology solutions, reducing wait times for guests.
Established a positive work culture that promoted teamwork, collaboration, and employee morale.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Championed continuous improvement initiatives that enhanced operational performance across all departments.
Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Developed and implemented strategies to increase sales and profitability.
Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed budget implementations, employee evaluations, and contract details.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Increased guest satisfaction by implementing innovative customer service initiatives and staff training programs.

General Manager

Club Med Cancun

05.2023 - 09.2023

Increased guest satisfaction by implementing innovative customer service initiatives and staff training programs.
Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
Reduced operating expenses by negotiating with vendors and optimizing resource management.
Enhanced the hotel''s online presence through targeted marketing campaigns and social media engagement.
Developed strong partnerships with local businesses to create exclusive offers and packages for hotel guests.
Implemented revenue management strategies to maximize room rates, occupancy levels, and overall profitability.
Oversaw all aspects of event planning, from contract negotiation to day-of coordination, resulting in successful events and satisfied clients.
Monitored safety procedures to ensure a secure environment for both guests and employees.

General Manager

Club Med Columbus Isle

10.2022 - 04.2023

Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Championed continuous improvement initiatives that enhanced operational performance across all departments.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.

General Manager

Club Med Sandpiper Bay

09.2021 - 09.2022

Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.

General Manager

Club Med Turkoise

05.2021 - 08.2021

Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.

General Manager

Club Med Les Arcs Extreme (French Alps)

12.2020 - 04.2021

Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.

General Manager

Club Med Bodrum

05.2020 - 11.2020

Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.

General Manager

Club Med Ixtapa

09.2017 - 04.2020

Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.

Resident Manager

Club Med Punta Cana

02.2017 - 08.2017

Increased guest satisfaction by implementing innovative customer service initiatives and staff training programs.
Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
Reduced operating expenses by negotiating with vendors and optimizing resource management.
Enhanced the hotel''s online presence through targeted marketing campaigns and social media engagement.
Developed strong partnerships with local businesses to create exclusive offers and packages for hotel guests.

Entertainment Manager

Club Med Kani , Maldives

05.2016 - 01.2017

Enhanced audience engagement by incorporating interactive elements and multimedia during live events.
Streamlined event planning processes for improved efficiency and reduced costs.
Managed teams of event coordinators, ensuring smooth execution of high-profile events.
Collaborated with talent agents to secure top performers for entertainment events.
Established strong working relationships with vendors, venues, and production crews to ensure successful events.
Oversaw budget management for all aspects of event planning, ensuring cost-effective solutions without compromising quality.

Leisure Manager

Club Med Yabuli , China

11.2015 - 04.2016

Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.

Sports Manager

Club Med Dong´ao Island , China

10.2014 - 10.2015

Increased team performance by implementing effective training programs and strategies.
Managed budgets for sports programs, ensuring proper allocation of funds for equipment and facilities.
Organized community outreach events to foster positive relationships between the sports program and the public.
Built strong relationships with local businesses to secure sponsorships and partnerships for the organization.

Sports Manager

Club Med Cancun

04.2014 - 09.2014

Increased team performance by implementing effective training programs and strategies.
Managed budgets for sports programs, ensuring proper allocation of funds for equipment and facilities.
Built strong relationships with local businesses to secure sponsorships and partnerships for the organization.
Organized community outreach events to foster positive relationships between the sports program and the public.

Sports Manager

Club Med Ixtapa

11.2013 - 05.2014

Increased team performance by implementing effective training programs and strategies.
Managed budgets for sports programs, ensuring proper allocation of funds for equipment and facilities.
Built strong relationships with local businesses to secure sponsorships and partnerships for the organization.

Sports Manager

Club Med Phuket , Thailand

05.2013 - 10.2013

Increased team performance by implementing effective training programs and strategies.
Managed budgets for sports programs, ensuring proper allocation of funds for equipment and facilities.
Built strong relationships with local businesses to secure sponsorships and partnerships for the organization.

Sports Manager

Club Med Columbus Isle

10.2012 - 04.2013

Increased team performance by implementing effective training programs and strategies.
Managed budgets for sports programs, ensuring proper allocation of funds for equipment and facilities.
Built strong relationships with local businesses to secure sponsorships and partnerships for the organization.

Tennis Coach

Club Med Cancun

05.2008 - 09.2012

Enhanced player performance by implementing personalized training programs and providing constructive feedback.
Developed strategic game plans for individual players, resulting in improved match outcomes.
Organized and managed successful tennis clinics, attracting new clients and increasing the program''s revenue.
Improved team dynamics through effective communication and goal-setting sessions, fostering a supportive environment for player growth.

Summary

Overview

Work History

General Manager

General Manager

General Manager

General Manager

General Manager

General Manager

General Manager

General Manager

Resident Manager

Entertainment Manager

Leisure Manager

Sports Manager

Sports Manager

Sports Manager

Sports Manager

Sports Manager

Tennis Coach

Education

University Diploma - Business Administration

High School Diploma -

Skills

Certification

Languages

Timeline

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