Jessy Fabiola Menard
Turks And Caicos Islands
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
Work History
Hostess/ Waitress
Potiwa Pizzeria
06.2022 - 11.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered phone calls to take orders, give information and document reservations.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Checked guests' identification before serving alcoholic beverages.
Education
High School Diploma -
Lycee National De Plaissance
Haiti Cap Haitian03-2022
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Interactive communication skills
- Greeting guests
- Cleanliness maintenance
- Positive and professional
- Team player
- Warm and friendly
- Cleaning and sanitation
- Guest engagement
Hobbies
Reading, Writing and Learning new Language
Languages
French
English
Timeline
Hostess/ Waitress
Potiwa Pizzeria
06.2022 - 11.2024
High School Diploma -
Lycee National De Plaissance
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