Jessica Corvil
Miracle Close, Blue Hills,Providenciales
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Guest Relations Agent
Seven Stars Resort & Spa
Providenciales , Turks And Caicos Islands
03.2021 - Current
- Provided information about the hotel, local attractions, and other amenities to guests.
- Assisted in resolving guest complaints in a professional manner.
- Processed payments and checked out departing guests efficiently and accurately.
- Built and maintained productive relationships with employees.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
Sales Agent
The Wellington Collection
Providenciales , Turks And Caicos Islands
06.2021 - 01.2022
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Produced sales documents, finalized deals and filed records.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Assisted in training of new hires on organizational procedures, policies and sales techniques.
Restaurant Hostess
Grace Bay Club
Providenciales , Turks And Caicos Islands
03.2021 - 05.2021
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Office Administrative Assistant
Human Rights Comission
Providenciales , Turks And Caicos Islands
08.2019 - 03.2021
- Inventoried and ordered supplies for office.
- Drafted professional business documents for various managers and executives.
- Answered phones to direct callers, schedule appointments, and provide general office information.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Assisted in organizing events such as conferences or seminars.
- Provided support to other departments by completing clerical tasks as needed.
- Assisted with scheduling meetings and appointments for the office staff.
Education
High School Diploma -
Raymond Gardiner High School
North Caicos, Turks And Caicos Islands06-2019
Associate of Arts - Paralegal Studies
University of The West Indies
Open Campus Skills
- Complaint Handling
- Social Media Marketing
- Office Support
- Clear Communication
- Leadership
- Time Management
- Graphic Design
- Project Management
- Event Planning
Languages
English
First Language
Haitian Creole
Proficient (C2)
C2
Spanish
Upper Intermediate (B2)
B2
Certification
Policy Making
Social Media Marketing
Professional Organizer
Drafting & Negotiating Commercial Contracts
Accomplishments
- Author - Self Talk
- TCI Junior Humanitarian 2018
- Owner Girl Boss TCI
- CEO Master The Mess TCI
Affiliations
TCI Youth Advocate
References
References available upon request.
Timeline
Sales Agent
The Wellington Collection
06.2021 - 01.2022
Guest Relations Agent
Seven Stars Resort & Spa
03.2021 - Current
Restaurant Hostess
Grace Bay Club
03.2021 - 05.2021
Office Administrative Assistant
Human Rights Comission
08.2019 - 03.2021
High School Diploma -
Raymond Gardiner High School
Associate of Arts - Paralegal Studies
University of The West Indies
Policy Making
Social Media Marketing
Professional Organizer
Drafting & Negotiating Commercial Contracts
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