Janasha Barranco

Enthusiastic and reliable professional thar takes pride in providing excellent customer service and creating memorable experiences for all. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Highly skilled PBX Hotel Operator with significant experience managing front desk operations, multi-line phone systems and guest relations in a hospitality setting. Skills include answering incoming calls, directing calls to appropriate staff, mail distribution and providing additional clerical support. Demonstrates exceptional customer service skills along with the ability to handle stress and solve problems swiftly. Previous roles highlighted for maintaining smooth communications within hotel departments, ensuring efficient operations and high levels of guest satisfaction.