Giovanni Penn

Providenciales

Summary

I would like to take this opportunity to express my interest in seeking employment in this establishment. I am eagerly waiting for an opportunity to apply myself in a position that will allow me to prove my abilities and usefulness to this establishment, by delivering friendly and courteous services in a positive manner. With knowledge and understanding i can provide honesty, reliability, hardworking and maturity. Willingness is another attribute that I work hard toward, I am always trying to help in any way I can. I look at new challenges as opportunities which expands my knowledge and understanding.

Overview

years of professional experience

Work History

Guest Experience Leader

Turks Ventures

01.2023 - 09.2024

Communicated effectively with other departments regarding guest needs and requests.
Monitored staff performance and provided feedback for improvement.
Assisted guests in answering questions and completing check-in and check-out processes.
Provided training sessions for new employees on customer service expectations.
Created weekly schedules for staff members to ensure adequate coverage during peak hours.
Conducted tours for groups of visitors to provide information on services offered.
Took reservations from patrons by phone or online.

Store Room Clerk

Gracebay Club

03.2021 - 04.2022

Provided Hotels with goods and services
Managed Inventory
Delivered Goods

Education

High School Diploma -

Clement Howell High

Providenciales

05-2017

Skills

Communication
Adaptability
Problem Solving
Reliable
Self-Motivation

Working quickly
Scheduling
Trustworthiness
Critical thinking

Personal Information

Date of Birth: 05/30/00
Nationality: American/Turks Islander

Reference

Clip Climo (Gracebay Club) -

+1 (649) 232-7318

Jean Augustine (Turks Venture) +1 (649) 246-8463

Sandra Tran (Turks Venture)

+1 (678) 910-0061

Timeline