Gabriella Higgs
Providenciales,Turks And Caicos Islands
Summary
Dynamic spa psychotherapist with a proven track record at Nadia Spa, adept in anxiety management and therapeutic communication. Expert in developing personalized treatment plans and fostering client progress through empathetic support. Committed to enhancing mental wellness and self-care practices, ensuring clients achieve their emotional goals effectively.
Overview
4
4
years of post-secondary education
14
14
years of professional experience
Work History
Spa psychotherapist
Nadia spa
Providencial, Turks and Caicos islands
06.2016 - Current
- Provided psychotherapy services including cognitive behavioral therapy, trauma-focused therapy, and family systems therapy.
- Delivered individual psychotherapy sessions for spa wellness clients.
- Assessed emotional concerns and developed treatment plans.
- Guided clients through stress reduction and coping strategies.
- Collaborated with spa staff on holistic care referrals.
- Reviewed progress and adjusted therapeutic approaches.
- Supported crisis intervention and emotional stabilization.
- Provided educational sessions to clients about mental health topics. on mental health and self-care practices.
Customer Service Representative
Island wheels and rentals
Providencails , Turks and Caicos islands
09.2019 - 10.2021
- Good customer service
- Good communication skills
- Excellent written and oral communication, skills
- Interact well with people
- Calm in any situation good at following instructions dedicated fluent in English written comprehension skills
- Proficient in multitasking well managing fast hectic schedules
- Eager to learn and reliable
- A passion to learn and increase skills
- Delivered individual psychotherapy sessions for spa wellness clients.
- Assessed emotional concerns and developed treatment plans.
- Maintained confidential client records and session notes.
- Proficient in Microsoft word
- Interpersonal
Salon specializes
Chic and sassy hair and nail salon
Providencials , Turks and Caicos islands
06.2012 - 10.2017
- Greeted salon clients and managed front desk check-in.
- Scheduled appointments and maintained stylist calendars.
- Answered phones and booked services using salon software.
- Confirmed appointments and managed cancellations for salon clients.
- Coordinated client requests with stylists and technicians.
- Organized product displays and maintained reception area.
- Resolved client concerns and supported daily salon operations.
- Processed payments and handled cash drawer accurately.
- Processed payments for services rendered.
- Delivered individual psychotherapy sessions for spa wellness clients.
- Assessed emotional concerns and developed treatment plans.
- Maintained confidential client records and session notes.
- Salon receptionist
- Spa massage psychotherapist in training
- Manicure and pedicure
- Scheduled appointments using salon software system.
Education
Associate of Science - Business Administration
University of The West Indies
Providencials , Turks and Caicos islands 09.2022 - 10.2026
Sc McPherson Junior High School
Providencials , Nassau Bahamas Skills
- Cognitive behavioral therapy
- Trauma-informed care
- Behavior modification
- Anxiety management
- Depression treatment
- Psychosocial assessment
- Patient evaluation
- Therapeutic plans
- Tracking client progress
- Motivational interviewing
- Therapeutic communication
- Active listening
- Boundary setting
- Self-care promotion
- Building rapport
- Team collaboration
- Written communication
- Team collaboration
References
References available upon request.
Timeline
Associate of Science - Business Administration
University of The West Indies
09.2022 - 10.2026
Customer Service Representative
Island wheels and rentals
09.2019 - 10.2021
Spa psychotherapist
Nadia spa
06.2016 - Current
Salon specializes
Chic and sassy hair and nail salon
06.2012 - 10.2017
Sc McPherson Junior High School