Erilyn Roldalia Roldalia De La Cruz
Blue Hills
Summary
Results-driven Business Administrator and Operations Coordinator with expertise in tourism, construction, logistics, and property management. Skilled in financial operations, procurement, payroll, compliance, and international shipping logistics. Proven track record in optimizing operations, managing work permits and licenses, and ensuring regulatory compliance. Strong leadership abilities in staff supervision, task delegation, and fostering productive work environments.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Administration, Operations, Purchases & Shipping Coordinator
Wendal Enterprise EIRL
07.2021 - Current
- Company Overview: Unique Tours and Rentals, A+ Construction, Wendal Enterprise, Unique Rentals
- Manage business administration, overseeing daily financial operations, tax compliance, and reporting to support company growth
- Also serve as Payroll Clerk, processing employee salaries for over 20 employees, deductions, and ensuring accurate payroll compliance
- Handle business license renewals, ensuring compliance with local regulations
- Conduct staff interviews and facilitate onboarding processes for new employees
- Coordinate business inspections with regulatory authorities
- Manage work permit processes, preparing and submitting applications to ensure compliance with labor regulations
- Perform daily inspections to ensure business operations run smoothly and meet company standards
- Revenue & Payments Compliance: Monitor financial transactions, ensuring adherence to company policies and governmental regulations
- Communicate regularly with staff and supervisors for proper delegation and task completion
- Property Management: Unique Rentals(VILLA) Oversee rental properties, coordinating with cleaners and staff to prepare for guest arrivals
- Ensure all supplies and request items are delivered on time for a seamless guest experience
- A+ Construction: Lead operational processes, coordinating material purchases and ensuring efficient project execution
- Research and compare quotes from different suppliers to secure the best pricing and quality
- Purchase materials wisely, ensuring cost-effectiveness and efficiency in project management
- Conduct daily site inspections, verifying work progress and adherence to project plans
- Maintain open communication with staff and supervisors to ensure proper task delegation and completion
- Orders & Purchases Department: Supervise procurement, manage vendor relationships, and optimize inventory control for multiple business units
- Unique Tours and Rentals, A+ Construction, Wendal Enterprise, Unique Rentals
Shipping Agent
Wendal Enterprise EIRL
07.2021 - 03.2024
- Managed exportation processes from the Dominican Republic to Providenciales, overseeing logistics, customs documentation, and compliance for international shipments
- Ensured cost-effective and timely deliveries
- Administrative and accountant support
Accountant Assistant & Secretary
Centro Ecuestre Sea Horse Ranch
01.2018 - 01.2021
- Supported payroll processing, accounts payable/receivable, and preparation of financial reports
- Handled administrative tasks, customer communications, and schedule management
Data Entry Specialist
NEARTEL Communications
01.2016 - 01.2018
- Entered and verified medical billing data, ensuring regulatory compliance and accuracy
- Maintained records to facilitate audits and improve data integrity
Customer Service Representative & Cashier
MP Multiservices
01.2015 - 01.2016
- Delivered excellent customer service while managing cash transactions and balancing sales
- Resolved customer inquiries, ensuring satisfaction and loyalty
Education
Bachelor - Public Accounting
Universidad Tecnológica De Santiago (UTESA)
Dominican Republic04.2019
Skills
- QuickBooks, Newsoft Accounting
- Microsoft Word, Microsoft Excel, Microsoft PowerPoint
- Logistics, Export Compliance
- Mondaycom, Cliq, Slack
- Financial Reporting, Cash Flow Analysis, Payroll Management, Budget Forecasting and Record Keeping
- Administrative Management and Office Operations
Certification
- First AID cpr training, Red Cross TCI, 01/01/25
- Constitution of Companies and Corporate Taxes, CEAFIM, 01/01/22
- QuickBooks for Entrepreneurs, CEAFIM, 01/01/22
- ISR Withholdings and ITBIS Formats, Learning by NIVA, 01/01/21
- Virtual Accounting Course, MB Soluciones, 01/01/20
- Computerized Accounting, Instituto Técnico Juan Pablo Duarte, Moca, 01/01/19
- Professional Customer Service Training, DREAM Project Gaspar Hernández, 01/01/14
Languages
Spanish
English
Timeline
Business Administration, Operations, Purchases & Shipping Coordinator
Wendal Enterprise EIRL
07.2021 - Current
Shipping Agent
Wendal Enterprise EIRL
07.2021 - 03.2024
Accountant Assistant & Secretary
Centro Ecuestre Sea Horse Ranch
01.2018 - 01.2021
Data Entry Specialist
NEARTEL Communications
01.2016 - 01.2018
Customer Service Representative & Cashier
MP Multiservices
01.2015 - 01.2016
Bachelor - Public Accounting
Universidad Tecnológica De Santiago (UTESA)
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