Edelyne Pierre
South Caicos
Summary
Dynamic Service Manager with a proven track record at Bagay La Bar Restaurant, adept in staff training and development, and excelling in time management. Successfully negotiated with vendors and led a team to enhance service standards, demonstrating a positive attitude and effective task delegation. Achieved significant improvements in team performance and customer satisfaction.
Overview
15
15
years of professional experience
Work History
Service Manager
Bagay La Bar Resturant
08.2005 - 07.2018
- Met with customers to discuss service needs and develop effective and practical solutions.
- Monitored team performance, adhered to service level agreements and provided detailed job training.
- Hired, trained and supervised team of service staff members to meet business goals.
- Negotiated with vendors to secure best prices for parts and supplies.
Bartender
Deco Plage Restuarant
04.2003 - 08.2005
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
Education
High School Diploma -
CFC High School
Cape Haitian, Haiti07-2004
Skills
- Task delegation
- Positive attitude
- Staff training and development
- Time management
- Employee supervision
Timeline
Service Manager
Bagay La Bar Resturant
08.2005 - 07.2018
Bartender
Deco Plage Restuarant
04.2003 - 08.2005
High School Diploma -
CFC High School
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