Danielle Mackey
Palm Circle, Leeward Palms, Providenciales
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Protection & Safety Officer
Wymara Resort & Villas
12.2023 - Current
- Greet guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conduct regular patrols of key areas to spot and control security concerns.
- Act quickly during emergency situations to reduce opportunity for damage and injury.
- Enhance hotel safety by conducting regular security patrols and monitoring surveillance systems.
- Responds swiftly to alarms or calls for assistance, ensuring prompt resolution to potential threats or disturbances.
- Monitor CCTV cameras and alarm systems for security breaches.
- Update shift logs and produced daily reports to document security activities and specific incidents.
Security, Ramp Agent
TCAHandling
11.2021 - 11.2023
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Streamlined the screening process with efficient use of metal detectors, and other advanced technologies.
- Protected sensitive information from unauthorized disclosure through careful handling of classified materials and adherence to confidentiality policies.
- Engaged in casual conversations with individuals to assess and analyze behaviors.
- Screened passengers per day by verifying ID's and boarding passes.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
Cashier, Customer Service Representative
K.B Home Center
03.2020 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Airport Express Gas Station
06.2019 - 01.2020
- Maintained a clean and organized work environment, contributing to overall station appearance and customer experience.
- Balanced cash registers at the end of each shift, confirming accurate accounting of all transactions.
- Completed daily paperwork meticulously, submitting reports to management in a timely manner.
- Assisted customers with fuel pump issues, resolving problems quickly for seamless service.
- Used POS system to enter orders, process payments and issue receipts.
Cashier, Sales Associate, Receiving Associate
Do It Center, Building Materials
10.2016 - 06.2019
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Used POS system to enter orders, process payments and issue receipts.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Unloaded pallets and deliveries and organized products in warehouse.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Cashier
Mervco Gas Station
08.2015 - 10.2016
- Balanced cash registers at the end of each shift, confirming accurate accounting of all transactions.
- Completed daily paperwork meticulously, submitting reports to management in a timely manner.
- Confirmed stock levels and expiration dates of merchandise.
Cashier
J.C Gaming Parlor
07.2014 - 03.2015
- Quickly and accurately counted drawers at start and end of each shift.
- Ensured timely replenishment of cashier supplies such as coin rolls and receipt paper, minimizing downtime due to shortages.
- Paid winnings and collected losing bets as established by rules and procedures of each specific game.
Education
Certificate -
Clement Howell High
Providenciales, Turks And Caicos Islands2011
New Age Academy
Providenciales, Turks And Caicos Islands2008
Clement Howell High
Providenciales, Turks And Caicos Islands2007
Enid Capron Primary
Providenciales, Turks And Caicos Islands06.2006
. -
Cleveland Eneas Primary
Nassau, Bahamas2004
M.Bees Preschool
Nassau, Bahamas 2001
Skills
CPR Certified
CCTV Monitoring
Fire Safety Knowledge
Written and verbal communication
Certification
Certification in Cardiopulmonary
Resuscitation (CPR) & Automated External Defibrillator (AED).
Certification in Fire Warden Trainng
Certification in CCTV Surveillance
Qualities
Trustworthy
Productive
Responsible
Friendly
Professional
Respectable
Timeline
Protection & Safety Officer
Wymara Resort & Villas
12.2023 - Current
Security, Ramp Agent
TCAHandling
11.2021 - 11.2023
Cashier, Customer Service Representative
K.B Home Center
03.2020 - 06.2021
Cashier
Airport Express Gas Station
06.2019 - 01.2020
Cashier, Sales Associate, Receiving Associate
Do It Center, Building Materials
10.2016 - 06.2019
Cashier
Mervco Gas Station
08.2015 - 10.2016
Cashier
J.C Gaming Parlor
07.2014 - 03.2015
Certificate -
Clement Howell High
New Age Academy
Clement Howell High
Enid Capron Primary
. -
Cleveland Eneas Primary
M.Bees Preschool
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