Clevesha Outten
Moore's Lane - Juba Sound
Summary
With diligence and adaptability, aiming to excel with a diverse job setting background leadership I've wielded well.
As for Health Care studies, where passion finds its root, A master's degree, the next step to contribute. I hope to prove my worth and earn a place on the MSc Healthcare Leadership program.
Overview
9
9
years of professional experience
Work History
Environmental Health Officer
Environmental Health Department
09.2020 - Current
- Commenced enforcement action through improvement notices, prohibition orders, penalty notices or prosecutions.
- Complied with applicable environmental, health and safety laws and regulations and reported all unsafe practices.
- Investigated allegations of foodborne and inspected or audited food business' food safety practices.
- Measured and controlled air pollution from commercial and industrial sources and investigated cases of serious infectious diseases.
Front Desk Receptionist
Townhouse Hotel
09.2019 - 03.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Receptionist
The Midland Hotel
01.2019 - 09.2019
- Completing daily checklist
- Making reservations and greeting guest
- Collecting payments via cash or card and processing invoices
- Providing recommendations to guest (dining, stadium tours), Greet and welcome guest on arrival
- Carry out daily shift duties – individual and group check in / checkouts
- Resolve complaints and issue compensation where necessary
- Provide information about the hotel, special offers and events
- Assist guest with walk-in and future bookings
- Ensure the reception area is tidy and presentable with all necessary stationery and materials.
Receptionist
Macdonald Manchester Hotel and Spa
03.2018 - 01.2019
- Greet and welcome guest on arrival
- Carrying out daily duties, guest surveys and check ins / checkouts
- Respond and comply to request for information
- Direct visitors to the appropriate office, conference, or persons
- Provide basic and accurate information in person and via phone/email
Receptionist
Omnicare Medical Clinic, Turks and Caicos Islands
05.2017 - 09.2017
- Greet and welcome visitors and patients to the clinic; make them comfortable while taking information with regards to their visit
- Book appointments, inform the doctor of their arrival while processing patient files as well as; to explain the clinic’s policies
- Collect revenue by recording financial information; collect charges for services; and record third party claims
- Dispatch lab work appropriately and inform patients when lab results have been confirmed
Front Desk Receptionist
Como Parrot Cay Hotel Resort
05.2015 - 09.2015
- Greet and welcome guests as soon as they arrive at the office
- Answer, screen, and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material
- Provide basic and accurate information in-person and via phone/email
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Student Intern
Rider Levett Bucknall
05.2015 - 2015
- Assisting with data entry; using Excel software while ensuring accuracy
- Assisting with customer enquiries and phone calls
- Assisting with field work assessments and surveys
Education
Postgraduate Diploma - Occupational Health And Safety
University of Salford
Salford - Manchester07.2020
BSc (Hons) - Environmental Science
Manchester Metropolitan University
Manchester2019
BTEC Level 3 Extended Diploma - Construction And The Built Environment
The Manchester College
Manchester2015
Skills
- Professional / Communication Skills
- Basic Numeracy Skills
- Microsoft Word and Excel
- Team Player
Timeline
Environmental Health Officer
Environmental Health Department
09.2020 - Current
Front Desk Receptionist
Townhouse Hotel
09.2019 - 03.2021
Receptionist
The Midland Hotel
01.2019 - 09.2019
Receptionist
Macdonald Manchester Hotel and Spa
03.2018 - 01.2019
Receptionist
Omnicare Medical Clinic, Turks and Caicos Islands
05.2017 - 09.2017
Front Desk Receptionist
Como Parrot Cay Hotel Resort
05.2015 - 09.2015
Student Intern
Rider Levett Bucknall
05.2015 - 2015
Postgraduate Diploma - Occupational Health And Safety
University of Salford
BSc (Hons) - Environmental Science
Manchester Metropolitan University
BTEC Level 3 Extended Diploma - Construction And The Built Environment
The Manchester College
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