Summary
Overview
Work History
Education
Websites
Certification
Awards
References
Timeline
Generic

Christopher Campbell

Providenciales

Summary

Good Understanding of Guest Services and Guest requirements Experience in House Keeping, Laundry and Banquet Services Strong Interpersonal skill Excellent work ethics Understand and maintain professional boundaries Excellent time management Open to build positive relationship with diverse range of people Work well with Colleagues on all levels Quick learner, adaptable to new and changing environments Works well in pressured environments

Overview

24
24
years of professional experience
1
1
Certification

Work History

Villa/ Housekeeping Manager

The Shore Club
Turks & Caicos
12.2018 - Current
  • Managing 110 suites and 6 High Luxury Villas
  • Prepare and update SOP to the new era of COVID-19
  • Assisting the Executive Housekeeper in the day-to-day functions of the Housekeeping Department
  • Preparing department weekly schedule and payroll
  • Prepare monthly reports
  • Interview perspective new hires, evaluate, train, discipline and coach staff
  • Evaluate team members performance
  • Conduct monthly inventories
  • Conduct random inspections of Guest rooms and Public Areas to ensure standards are being maintained
  • Attend daily operations briefing and conduct daily Team Brief with Team
  • Attend weekly Heads of Department meeting and daily operational meetings
  • Work closely with Front Office and Engineering Teams to assure
  • Review and action guest comments/feedback
  • Manager of the quarter – September- December 2019 & June – August 2022

Acting Housekeeping Manager

The Sands at Grace Bay
Turks & Caicos
07.2018 - 12.2018

Duty Manager

Couples Tower Isle Resort
12.2017 - 06.2018
  • Responsibility for the overall operations on the evening shift
  • Meeting with disgruntled guest and resolving any queries and issues that may arise
  • Checking security and ensuring the security of the property is maintained
  • Walking the property is maintained to the standards throughout the shift
  • Ensuring Restaurants / Bars are opened and maintained to the company’s standards
  • Check with department to ensure there is adequate staffing for the shift
  • Preparing daily reports of the evenings activities

Assistant Executive Housekeeper

Couples Swept Away Resort
03.2015 - 12.2017
  • Assisting the Executive Housekeeper in the day to day functions of the Department with 312 rooms and 89 staff
  • Preparing department weekly schedule and payroll
  • Interview perspective new hires, evaluate, train, discipline and coach staff
  • Conduct monthly inventories along with Executive Housekeeper
  • Conduct random inspections of Guest rooms and Public Areas to ensure standards are being maintained
  • Conduct daily Team Brief with Team
  • Attend Heads of Department and Operational Meetings in the absence of the Executive Housekeeper
  • Monitor department budgets against manning and purchases
  • Ensure and implement measures to ensure that the department Guest satisfaction score is achieved and maintained
  • Attend weekly Guest related functions and do Monthly Managers duty
  • Liaison with other department (Front Office and Maintenance) to ensure smooth operations of hotel.

Housekeeping Supervisor

Grand Bahia Princippe Resort
11.2012 - 03.2015

Second Housekeeper/ Deck Manager

Disney Cruise Line
09.2011 - 07.2012

Housekeeping Supervisor

Sandals Grande Ocho Rios
01.2008 - 07.2011

Housekeeping Shift leader/Laundry Supervisor/Houseman

Sandals Dunn’s River Resort & Spa
01.2000 - 01.2006

Education

BSc. Business Administration -

University of the Common wealth Caribbean (UCC)
03.2024

CXC -

Dinthill Technical High School
01.1998

Certification

  • Hospitality Management, Florida Atlantic University
  • Hospitality Management Certificate, American Lodging /Hotel Association
  • Certified Hospitality Supervisor Certificate, English Guild Of Butlers / Sandals Resorts
  • Butler Foundation Training Certificate, Jamaica Tourist Board
  • Team Jamaica Certification, Sandals Resorts
  • Customer Service Training Certificate, Disney Cruise Lines
  • Personal Safety & Social Responsibilities, Disney Cruise Lines
  • Elementary First Aid, Disney Cruise Lines
  • Fire Prevention and Technique, Disney Cruise Lines
  • Emergency Respiratory Training, Disney Cruise Lines
  • Eco-Lab Training Certificate, Eco-Lab
  • Pending (2026)

Awards

  • Manager of the quarter, 09/01/19, 12/01/19
  • Manager of the quarter, 06/01/22, 08/01/22
  • Special Recognition, 04/01/16, 06/01/16

References

Available on request

Timeline

Villa/ Housekeeping Manager

The Shore Club
12.2018 - Current

Acting Housekeeping Manager

The Sands at Grace Bay
07.2018 - 12.2018

Duty Manager

Couples Tower Isle Resort
12.2017 - 06.2018

Assistant Executive Housekeeper

Couples Swept Away Resort
03.2015 - 12.2017

Housekeeping Supervisor

Grand Bahia Princippe Resort
11.2012 - 03.2015

Second Housekeeper/ Deck Manager

Disney Cruise Line
09.2011 - 07.2012

Housekeeping Supervisor

Sandals Grande Ocho Rios
01.2008 - 07.2011

Housekeeping Shift leader/Laundry Supervisor/Houseman

Sandals Dunn’s River Resort & Spa
01.2000 - 01.2006

BSc. Business Administration -

University of the Common wealth Caribbean (UCC)

CXC -

Dinthill Technical High School
  • Hospitality Management, Florida Atlantic University
  • Hospitality Management Certificate, American Lodging /Hotel Association
  • Certified Hospitality Supervisor Certificate, English Guild Of Butlers / Sandals Resorts
  • Butler Foundation Training Certificate, Jamaica Tourist Board
  • Team Jamaica Certification, Sandals Resorts
  • Customer Service Training Certificate, Disney Cruise Lines
  • Personal Safety & Social Responsibilities, Disney Cruise Lines
  • Elementary First Aid, Disney Cruise Lines
  • Fire Prevention and Technique, Disney Cruise Lines
  • Emergency Respiratory Training, Disney Cruise Lines
  • Eco-Lab Training Certificate, Eco-Lab
  • Pending (2026)

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