Chantell Knowles
Providenciales
Summary
Knowledgeable and dedicated Customer Service Representative at Scotiabank TCI. I excel in the delivery of quality customer service, risk management, and unparalleled support to the branch. With a blend of problem-solving, organizational and team-work skills, my aspiration is to champion a customer focused culture, promote workforce innovation and increase profitability.
Overview
3
3
years of professional experience
Work History
Customer Service Representative (Mid-Office)
Scotiabank
05.2021 - Current
- Spearheads the preparation of the Daily Accounting Support Package
- Ensures that operational & compliance controls & guidelines are being followed
- Provide primary support to branch & Audit with delivery & execution of requests
- Handles customer inquiries and complaints timely and professionally.
- Collaborate with team members to develop best practices for efficient & professional customer service.
Education
High School Diploma -
C.V Bethel Senior High School
Nassau, Bahamas06.2006
Skills
- Effective Communication
- Problem Solving
- Product Knowledge
- Multitasking
- Customer Service Skills
- Organizational Skills
- Teamwork Skills
- Leadership Skills
Timeline
Customer Service Representative (Mid-Office)
Scotiabank
05.2021 - Current
High School Diploma -
C.V Bethel Senior High School
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