Summary
Overview
Work History
Education
Skills
Training
Disclaimer
Timeline
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Catherina Tenorio

Catherina Tenorio

Providenciales,Turks and Caicos Island

Summary

Dedicated administrative assistant with proven skills in customer relations and effective problem-solving in fast-paced environments. Demonstrates strong attention to detail and sound judgment, ensuring accurate and timely completion of clerical tasks. Capable of thriving in both independent and team settings, contributing to organizational success. Committed to continuous professional development and enhancing operational efficiency.

Overview

20
20
years of professional experience

Work History

Administrative Assistant/ Receptionist

TDMG Ltd
02.2025 - Current
  • Answering phone calls and directing to the appropriate departments
  • Respond to customer inquiries, requests and complaints
  • Organizing scheduling meetings and events
  • Data entry and database management
  • Maintaining office supplies and equipment
  • Filing documents and paperwork
  • Managing emails and calendars
  • Preparing reports and presentations
  • Assisting with accounting and payroll tasks

Reservation Staff

D&B Auto Rental
10.2024 - 12.2025
  • Answer phone calls and responds to emails of customers inquiries and provide information on available vehicles options
  • Assists customers on booking reservations for car rentals
  • Process reservations and payments and deposits accurately and in a timely manner, utilizing reservation system and booking platforms.
  • Handle changes, cancellations and modifications to existing reservations following established policies and procedures
  • Process rental contracts and vehicle inspections

Management and Admin

Tumalim Elementary School
01.2016 - 09.2024
  • Coordinating appointments, meetings and travel arrangements, for multiple individuals
  • Handling incoming and outgoing communication, including emails, letters and phone calls.
  • Maintaining accurate and organized files, both physical and digital.
  • Ordering, inventorying and managing office supplies.
  • Proficient in data entry, data analysis and maintaining accurate records using various softwares programs.
  • Communicating clearly and effectively with colleagues, clients and stakeholders, both verbally and in writing.
  • Fostering positive relationships with internal and external contacts.
  • Identifying and resolving issues promptly and efficiently.
  • Effectively prioritizing tasks to meet deadlines and ensure timely completion.
  • Managing multiple tasks simultaneously without compromising accuracy or efficiency
  • Maintaining a high level of accuracy in all tasks.
  • Creating and managing spreadsheets, analyzing data and generating reports
  • Managing email, calendars and contacts.

Teacher

Tumalim Elementary School
08.2005 - 12.2015
  • Manage classroom logistics, including scheduling, resource allocation, and communication with parents and staff, ensuring smooth and efficient learning environment.
  • Developed and implemented lesson plans, adapting teaching methods to meet diverse learning styles and individual students needs, demonstrating adaptability and problem-solving skills.
  • Communicated effectively with parents and guardians regarding student progress and concerns, providing timely updates and fostering strong collaborative relationships.
  • Maintained accurate student records, including grades, attendance, and behavioral data, ensuring data integrity and compliance with school policies

Education

Master of Arts in Education - Administration and Supervision

Batangas State University
01.2011

Bachelor of Elementary Education -

Batangas State University
01.2003

Skills

  • Fast learner and hardworking
  • Ability to work under pressure
  • Written and oral communication in English and Filipino
  • Microsoft Office Suite proficiency
  • Data entry and document filing
  • Calendar and office management
  • Customer service excellence
  • Inventory management strategies
  • Effective problem solving
  • Time management skills

Training

  • Capacity Building of School Heads on Management and Administration DepEd Batangas, Bolbok, Batangas City, Philippines February 15-17, 2023
  • On Demand Microsoft Office Skills (Microsoft Excel, Word, PowerPoint) Administration and Office Skills DepEd Batangas, Bolbok, Batangas City, Philippines January 20-23, 2022

Disclaimer

I hereby certify that the above information are true and correct to the best of my knowledge.

Timeline

Administrative Assistant/ Receptionist

TDMG Ltd
02.2025 - Current

Reservation Staff

D&B Auto Rental
10.2024 - 12.2025

Management and Admin

Tumalim Elementary School
01.2016 - 09.2024

Teacher

Tumalim Elementary School
08.2005 - 12.2015

Master of Arts in Education - Administration and Supervision

Batangas State University

Bachelor of Elementary Education -

Batangas State University

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Catherina Tenorio