Summary
Overview
Work History
Education
Skills
Timeline
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Carol Hawkins

Providenciales

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

29
29
years of professional experience

Work History

Entrepreneur

Katrenjie’s Souvenirs & Gift
10.2000 - Current
  • Conduct all Purchases and Sales
  • Manage Inventory
  • Conduct all Banking Transactions.

Manager

Dove Security
10.2022 - 11.2023
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Carried out necessary banking requirements needed for the company.
  • Ensured that all staff had proper schedule line up and had thier proper equipment needed for the respective roles in the company.
  • ensure that the client relation needs were met and everyone was on the same accord.

File Management

TCI Assure Portal
10.2021 - 05.2022
  • Assisted with document scanning projects to transition paper files into a secure electronic database.
  • Maintained strict confidentiality while handling sensitive documents, protecting client privacy and company reputation.
  • Conducted regular audits of physical and digital filing systems to identify gaps or inconsistencies, ensuring accuracy and completeness.
  • Ensured compliance with industry regulations by maintaining accurate documentation for audits and inspections.
  • Examined, categorized, and sorted incoming documents.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.

Receptionist Customer Service Department

Provo Water Company
04.2010 - 02.2020
  • Welcome Customers in person and on the phone
  • Collects Customer payment relating to accounts management
  • Collection and remits to finance contributes to team effort by accomplishing related results as instructed by ACSM or CSM
  • Assisting with opening customers account
  • Assisting customers with bill queries.

Information Officer

National Drug Unit
06.2003 - 06.2009
  • Conduct Office Management
  • Performed Community Outreach
  • Conducted Youth Programs in the various schools
  • Attended training in drug addiction and counseling
  • Working in conjunction with Social Services and Gender Affairs.

Assistant Manager

The Meat Market
05.1997 - 09.2000
  • Managed all Customer Service Requirements
  • Supervised Cashiers and Deli Workers
  • Prepared all Payroll and Banking Transaction.

Ocean Club
02.1995 - 09.1998
  • Bar Tending; Waitress; Cashiers; Receptionist

Education

Certificate in Drug Addiction and Counseling -

The University Of The West Indies
01.2007

Raymond Gardiner High School
01.1985

Skills

  • Operational Planning
  • Financial Oversight
  • Revenue Generation
  • Policy Development
  • Entrepreneurial Personality
  • Brand building
  • Delegation skills
  • Creative thinking
  • Time management
  • Project management
  • Problem solving
  • Customer relations
  • Effective communication
  • Continuous learning

Timeline

Manager

Dove Security
10.2022 - 11.2023

File Management

TCI Assure Portal
10.2021 - 05.2022

Receptionist Customer Service Department

Provo Water Company
04.2010 - 02.2020

Information Officer

National Drug Unit
06.2003 - 06.2009

Entrepreneur

Katrenjie’s Souvenirs & Gift
10.2000 - Current

Assistant Manager

The Meat Market
05.1997 - 09.2000

Ocean Club
02.1995 - 09.1998

Certificate in Drug Addiction and Counseling -

The University Of The West Indies

Raymond Gardiner High School

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Carol Hawkins