Carol Hawkins
Providenciales
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
29
29
years of professional experience
Work History
Entrepreneur
Katrenjie’s Souvenirs & Gift
10.2000 - Current
- Conduct all Purchases and Sales
- Manage Inventory
- Conduct all Banking Transactions.
Manager
Dove Security
10.2022 - 11.2023
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Carried out necessary banking requirements needed for the company.
- Ensured that all staff had proper schedule line up and had thier proper equipment needed for the respective roles in the company.
- ensure that the client relation needs were met and everyone was on the same accord.
File Management
TCI Assure Portal
10.2021 - 05.2022
- Assisted with document scanning projects to transition paper files into a secure electronic database.
- Maintained strict confidentiality while handling sensitive documents, protecting client privacy and company reputation.
- Conducted regular audits of physical and digital filing systems to identify gaps or inconsistencies, ensuring accuracy and completeness.
- Ensured compliance with industry regulations by maintaining accurate documentation for audits and inspections.
- Examined, categorized, and sorted incoming documents.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
Receptionist Customer Service Department
Provo Water Company
04.2010 - 02.2020
- Welcome Customers in person and on the phone
- Collects Customer payment relating to accounts management
- Collection and remits to finance contributes to team effort by accomplishing related results as instructed by ACSM or CSM
- Assisting with opening customers account
- Assisting customers with bill queries.
Information Officer
National Drug Unit
06.2003 - 06.2009
- Conduct Office Management
- Performed Community Outreach
- Conducted Youth Programs in the various schools
- Attended training in drug addiction and counseling
- Working in conjunction with Social Services and Gender Affairs.
Assistant Manager
The Meat Market
05.1997 - 09.2000
- Managed all Customer Service Requirements
- Supervised Cashiers and Deli Workers
- Prepared all Payroll and Banking Transaction.
Ocean Club
02.1995 - 09.1998
- Bar Tending; Waitress; Cashiers; Receptionist
Education
Certificate in Drug Addiction and Counseling -
The University Of The West Indies
01.2007
Raymond Gardiner High School
01.1985
Skills
- Operational Planning
- Financial Oversight
- Revenue Generation
- Policy Development
- Entrepreneurial Personality
- Brand building
- Delegation skills
- Creative thinking
- Time management
- Project management
- Problem solving
- Customer relations
- Effective communication
- Continuous learning
Timeline
Manager
Dove Security
10.2022 - 11.2023
File Management
TCI Assure Portal
10.2021 - 05.2022
Receptionist Customer Service Department
Provo Water Company
04.2010 - 02.2020
Information Officer
National Drug Unit
06.2003 - 06.2009
Entrepreneur
Katrenjie’s Souvenirs & Gift
10.2000 - Current
Assistant Manager
The Meat Market
05.1997 - 09.2000
Ocean Club
02.1995 - 09.1998
Certificate in Drug Addiction and Counseling -
The University Of The West Indies
Raymond Gardiner High School
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