Summary
Overview
Work History
Skills
Languages
References
Timeline
Generic

Canbond Forbes

Providenciales,Providenciales

Summary

Experienced Public area supervisor driven to improve processes and reduce costs with hands-on management style. Bringing strong communication, planning and problem solving abilities demonstrated several years in the field. Dedicated to streamlining operations and maximizing team performance.

Overview

29
29
years of professional experience

Work History

Engineer Technician

Gracebay Club Resorts
Gracebay, Providenciales
06.2018 - Current

I am responsible for maintaining and managing the technical systems and equipment that support a hotel’s operations. These technicians ensure that everything from HVAC systems to electrical and plumbing infrastructure is functioning efficiently, contributing to a comfortable experience for guests and smooth day-to-day operations. Below are the key responsibilities:

  • HVAC Systems: Ensure heating, ventilation, and air conditioning systems are operating effectively, performing routine inspections, repairs, and troubleshooting as necessary.
  • Plumbing Systems: Maintain and repair plumbing systems, including water supply, drainage, and hot water systems. Fix leaks, clogs, and other plumbing-related issues.
  • Electrical Systems: Monitor, inspect, and repair electrical wiring, outlets, circuit breakers, lighting, and backup generators. Ensure compliance with safety standards.

Floor Technician

Gracebay Club Resorts
Gracebay , Providenciales
06.2013 - 06.2018

As a Hotel Floor Technician is primarily responsible for maintaining the cleanliness, appearance, and safety of the flooring throughout a hotel, including guest rooms, public areas, hallways, and other spaces. Their duties often focus on specialized floor care tasks such as cleaning, polishing, and repairing various types of flooring (carpets, tiles, hardwood, etc.). Below are the main areas of responsibility for a hotel floor technician:

  • Carpet Care: Clean, vacuum, and shampoo carpets in guest rooms, hallways, lobbies, and other areas. This may involve spot cleaning for stains, deep cleaning, and periodic extraction cleaning to maintain the carpet’s appearance and hygiene.
  • Hard Floor Cleaning: Clean and maintain various types of hard floors, including tiles, vinyl, wood, and marble. This involves sweeping, mopping, buffing, and polishing to keep the floors spotless and shiny.
  • Stripping and Waxing Floors: Regularly strip and wax floors (especially in high-traffic areas) to restore their shine, prevent damage, and protect them from wear.
  • Floor Buffing and Polishing: Use industrial buffing machines to polish floors, ensuring they have a clean, glossy finish and reducing the buildup of dirt or grime.
  • Minor Repairs: Handle minor floor repairs, such as fixing cracks, scratches, or chips in hard floors (e.g., tiles or wooden floors). This can include filling, sanding, and refinishing floors when necessary.
  • Tile and Grout Cleaning: Ensure that grout lines and tile surfaces are thoroughly cleaned and maintained, removing dirt, stains, and mildew buildup.
  • Carpet Spot Repair: Perform minor repairs on carpets, such as patching or re-stretching areas that have become loose or damaged.

Public Area Attendant

Loews Portofino Bay Hotel
07.2011 - 06.2012

As a Public Area Cleaner in a hotel, office building, or other commercial setting is responsible for maintaining the cleanliness, hygiene, and overall appearance of public spaces that guests, clients, or employees use. These spaces include lobbies, hallways, restrooms, elevators, conference rooms, stairways, and any other shared areas. The main responsibilities include:

  • Sweeping, Mopping, and Vacuuming: Ensure floors in hallways, lobbies, stairwells, and other public spaces are clean, free from debris, and appropriately sanitized.
  • Dusting and Wiping Surfaces: Dust furniture, fixtures, light fixtures, and other surfaces (e.g., counters, tables, window sills) to maintain cleanliness.
  • Restroom Cleaning: Regularly clean and sanitize public restrooms, including toilets, sinks, mirrors, floors, and any high-touch surfaces like door handles and light switches.
  • Glass Cleaning: Clean windows, mirrors, and glass doors to maintain a spotless appearance.
  • Trash Removal: Empty trash cans and recycling bins in public areas and replace liners regularly.

Engineer Technician

Ocean Club Resort
Gracebay , Providenciales
01.1997 - 01.2010

I am responsible for maintaining and managing the technical systems and equipment that support a hotel’s operations. These technicians ensure that everything from HVAC systems to electrical and plumbing infrastructure is functioning efficiently, contributing to a comfortable experience for guests and smooth day-to-day operations. Below are the key responsibilities:

  • promptly to maintenance requests from hotel staff or guests for issues such as malfunctioning appliances, broken fixtures, lighting failures, or heating/cooling problems.
  • Troubleshoot and repair various mechanical, electrical, or plumbing failures, ensuring minimal disruption to guest experience and hotel operations.
  • Develop and follow a preventive maintenance schedule to proactively address potential issues before they arise.
  • Conduct regular inspections of hotel infrastructure, including air conditioning units, water systems, lighting, and electrical panels, to ensure everything is in good working order.
  • Lubricate and service motors, belts, fans, and pumps to extend the life of mechanical systems.

Housekeeping Supervisor

West Bay Club
Providenciales
06.2025 - Current
  • Supervise daily housekeeping operations, including cleaning of rooms, common areas, and facilities.
  • Assign tasks and schedules to housekeeping staff and ensure adequate coverage for all shifts.
  • Inspect rooms and public areas to ensure high standards of cleanliness and presentation.
  • Provide training, guidance, and performance feedback to housekeeping employees.
  • Monitor and maintain inventory of cleaning supplies, linens, and equipment.
  • Ensure compliance with safety, health, and sanitation policies.
  • Respond to guest or customer requests and resolve issues promptly and professionally.
  • Report maintenance issues or damages to the appropriate department.
  • Prepare daily and weekly reports related to productivity, inventory, and staffing.
  • Enforce company policies, procedures, and quality standards within the housekeeping department.

Skills

  • Customer support
  • Carpet cleaning
  • Safety procedures
  • Basic repairs
  • Cleaning and sanitation

Languages

French
First Language
English
Advanced (C1)
C1

References

References available upon request.

Timeline

Housekeeping Supervisor

West Bay Club
06.2025 - Current

Engineer Technician

Gracebay Club Resorts
06.2018 - Current

Floor Technician

Gracebay Club Resorts
06.2013 - 06.2018

Public Area Attendant

Loews Portofino Bay Hotel
07.2011 - 06.2012

Engineer Technician

Ocean Club Resort
01.1997 - 01.2010
Canbond Forbes