Belika Been
Providenciales,Turks And Caicos
Summary
To whom may concern:
An Experience Coordinator ,Youth leader and multi-talented consistently rewarded for success in planning and operational improvements .I have gain knowledge in many different talents and willing to learn and discover new things . Im also experience in policy development and staff management from being in the hotel industry to supervising /managing a restaurant. I hope learn and experience a new task with your organization, I'm very interested in being apart of your team.
Overview
12
12
years of professional experience
Work History
F&B Supervisor
Amanyara Resort
Turks And Caicos Islands
11.2024 - Current
- Enhanced team productivity by providing ongoing training, coaching, and performance evaluations for F&B staff members.
- Streamlined inventory management with diligent tracking and regular communication with suppliers to ensure adequate stock levels.
- Contributed to a positive work environment by consistently demonstrating professionalism, respect, and genuine care for staff and guests alike.
- Increased employee retention by fostering a supportive workplace culture that encouraged growth opportunities and open communication.
- Conducted regular equipment maintenance checks, proactively addressing issues before they impacted service quality or safety standards.
- Collaborated with kitchen staff to ensure timely delivery of orders while maintaining consistent quality standards.
- Facilitated smooth operations during busy periods by stepping in where needed, demonstrating strong teamwork skills.
Private Dining Supervisor/server
The Shore Club
Providenciales, Turks And Caicos Islands
05.2022 - 11.2024
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Assistant Supervisor
Gigi's Deli
Airport road , Turks and caicos
12.2018 - 01.2020
- Submitted documentation and reports to upper management.
- Monitored employee performance and developed improvement plans.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
Supervisor
Mackey's Cafe
Providenciales, Caicos Islands
08.2017 - 12.2018
- Enhanced training programs to strengthen employee knowledge and promote new managers from within.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Airport Greeter(Part Time)
The Alexandra Resort
Providenciales, Turks And Caicos Islands
08.2015 - 07.2017
- Developed team communications and information for customers arrivals
- Maintained excellent attendance record, consistently arriving to work on time.
- Increased customer satisfaction by resolving customers delag
- Transported bus or rental services to customer locations .
Kids Club Supervisor (Summer Program Part Time)
Beaches Turks & Caicos
The Bight Settlement, Caicos Islands
06.2013 - 08.2014
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Cared for children ages [4] to [15] in nurturing and age-appropriate way.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Worked with children individually and in groups to teach social, communicative and problem-solving skills.
Education
Oseta Jolly Primary School
Blue Hills5 2010
3 cxc- English, Food and Nutrition, EPDM - Business Management(online)
Clement Howell High School
Providenciales, Caicos Islands6 2015
Skills
- Employee motivation and discipline
- Team leadership
- Personable and outgoing
- Customer and client relations
- Kid Friendly
Timeline
F&B Supervisor
Amanyara Resort
11.2024 - Current
Private Dining Supervisor/server
The Shore Club
05.2022 - 11.2024
Assistant Supervisor
Gigi's Deli
12.2018 - 01.2020
Supervisor
Mackey's Cafe
08.2017 - 12.2018
Airport Greeter(Part Time)
The Alexandra Resort
08.2015 - 07.2017
Kids Club Supervisor (Summer Program Part Time)
Beaches Turks & Caicos
06.2013 - 08.2014
Oseta Jolly Primary School
3 cxc- English, Food and Nutrition, EPDM - Business Management(online)
Clement Howell High School