Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Adonica Glinton

Providenciales

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

CEO/Concierge Agent

Turksology Concierge
01.2020 - Current
  • Assisted guests with reservations, ensuring a seamless booking experience.
  • Addressed guest concerns promptly, resulting in increased customer satisfaction ratings.
  • Developed strong relationships with local vendors to secure exclusive discounts and promotions for hotel guests.
  • Provided exceptional customer service by anticipating and addressing guest needs proactively.
  • Organized special events for hotel guests, creating unique experiences that encouraged repeat visits.
  • Collaborated with other hotel departments to ensure smooth operations and consistent communication regarding guest requests.
  • Continuously updated knowledge of local attractions, events, and businesses to provide accurate information to guests.
  • Handled transportation arrangements for guests, including coordinating car rentals and shuttle services as needed.

Temporary Clerical Assistant

Employment Services Labour Department
06.2014 - 09.2016
  • Streamlined office processes by organizing and maintaining efficient filing systems.
  • Enhanced team productivity by providing administrative support and coordinating schedules.
  • Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
  • Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.

Education

High School Diploma -

Wesley Methodist High School
Providenciales, Turks And Caicos Islands
06.2014

Skills

  • Organizational Agility
  • Customer Focus
  • Team Building
  • Business Start up
  • Travel arrangements
  • Organizational skills
  • Adaptability
  • Resourcefulness
  • Customer service expertise
  • Task prioritization
  • Computer literacy
  • Active listening
  • Reservation management
  • Personal assistance
  • Telephone etiquette
  • Problem-solving abilities

References

References available upon request.

Timeline

CEO/Concierge Agent

Turksology Concierge
01.2020 - Current

Temporary Clerical Assistant

Employment Services Labour Department
06.2014 - 09.2016

High School Diploma -

Wesley Methodist High School

Similar Profiles

CREATE PROFILE
Adonica Glinton